Healthcare Facilities Operations Manager

Compass Group Canada (Beaver) Ltd.; Windsor; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

Mental Health & Wellness focus

Great Place to Work recognition

Health & Safety culture

Job summary

Compass Group Canada (Beaver) Ltd. is seeking an Environmental Services Manager to lead housekeeping, laundry and facility maintenance within a long-term care home. You will ensure a safe, clean, compliant, resident-focused environment and directly oversee maintenance operations and training calendars.

You will manage staff, participate in budgeting, coordinate health and safety programs, and liaise with regulators and clients to drive continuous quality improvement and operational excellence.

Qualifications

• Post‑secondary education an asset.
• Three years of management experience in healthcare, facilities, environmental services or related.
• Working knowledge of building operations, including HVAC, plumbing, electrical, preventative maintenance, and contractor management.
• Experience in long‑term care, healthcare facilities management, building operations, property maintenance, or operating engineering environments is strongly preferred.
• Demonstrated leadership experience in a unionized environment.
• Excellent communication skills, both verbal and written.
• Proficient computer skills, specifically with Windows.

Responsibilities

• Provide overall leadership and operational oversight for housekeeping, laundry, and facility maintenance services within the long-term care home, ensuring a safe, clean, compliant, and resident-focused environment.
• Provide hands‑on oversight of facility maintenance operations, including monitoring building systems such as HVAC, plumbing, electrical, life safety, and preventative maintenance programs.
• Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
• Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
• Conduct weekly quality assurance audits in housekeeping and laundry and follow‑up with the staff, including keeping the manager involved as needed.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH&S committee, H&S training and audits.
• Active participation in the Health and Safety Committee for the facility.
• Attend client meetings as applicable to the areas in housekeeping and laundry.
• Ensure all Marquise staff is appropriately trained in and follow infection control programs.
• Interact with suppliers and vendors as it relates to housekeeping and laundry services.
• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
• Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be‑A‑Star, HERO, Weekly Safety Minders, etc.
• Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
• Recommend equipment and supplies needed for housekeeping and laundry operations.
• Conduct hands‑on daily maintenance (physical building maintenance required for this role‑including floor care/cleaning and some snow blowing during winter).
• Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services.
• Participate in the completion of the Balanced Scorecard for the unit.
• Meet and check‑in with the client on a regular basis and attend meetings as requested.
• Take the lead and coordinate schedules for environmental special projects.

Job description

Compass Group Canada (Beaver) Ltd. is seeking an Environmental Services Manager to lead housekeeping, laundry and facility maintenance within a long-term care home. You will ensure a safe, clean, compliant, resident-focused environment and directly oversee maintenance operations and training calendars.

You will manage staff, participate in budgeting, coordinate health and safety programs, and liaise with regulators and clients to drive continuous quality improvement and operational excellence.