Healthcare Client Services Coordinator - Weekend Shift

Spectrum-Health-Care-; Mississauga; On-site; CAD 45,000 - 47,000; Full time

Benefits offered by this job

RRSP matching

Benefits

Paid sick days

Job summary

Spectrum Health Care in Mississauga is hiring a full-time Client Services Coordinator to provide exemplary service and coordination for internal and external clients. This role supports scheduling of PSW and Nurse services and requires weekend rotation on a 12-month contract basis.

The successful candidate will have at least 2 years of office experience, a Medical Office Admin Certificate, and strong English communication.

Qualifications

• Minimum 2 years office experience with high school diploma or equivalent.
• Medical Office Admin Certificate desired.
• Excellent customer service and communication skills in English; additional languages a asset.

Responsibilities

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the HCCSS representatives regarding client care
• Collects and enters all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Skills

Customer service

Communication

English language

Education

High school diploma or equivalent

Medical Office Admin Certificate

Tools

Microsoft Office

Job description

Spectrum Health Care in Mississauga is hiring a full-time Client Services Coordinator to provide exemplary service and coordination for internal and external clients. This role supports scheduling of PSW and Nurse services and requires weekend rotation on a 12-month contract basis.

The successful candidate will have at least 2 years of office experience, a Medical Office Admin Certificate, and strong English communication.