HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Gravity Conseil is seeking a healthcare business analyst to enhance our consulting team in Montreal. This role involves managing patient appointment systems and documenting business requirements, requiring strong analytical skills and healthcare IT knowledge. The hybrid position also allows for flexibility in work while driving impactful changes in healthcare services.

Qualifications

• Prior experience as a business analyst or system analyst.
• Knowledge of Healthcare IT preferred.
• Experience in documenting business requirements.

Responsibilities

• Manage patient appointment booking processes and workflows.
• Document and translate business requirements into actionable insights.
• Collaborate with healthcare teams to streamline order procedures.

Skills

Communication

Documentation

Attention to Detail

Business Analysis

Healthcare Knowledge

Data Reporting

Bilingual (English/French)

Education

Business Analyst Experience

Clinical Informatics Knowledge

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus