HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading consulting firm is seeking a healthcare business analyst to join its Montreal office. The role involves configuring patient appointment systems and documenting healthcare workflows, where strong communication skills and a passion for details are essential. Candidates with prior experience in healthcare IT and bilingual capabilities will excel in this hybrid position.

Qualifications

• Prior experience in clinical informatics or system analysis.
• Working knowledge of techniques for documenting business requirements.
• Bilingual English / French is a plus.

Responsibilities

• Configure patient appointment booking systems.
• Document workflows and order fulfillment processes.
• Maintain strong communication with healthcare stakeholders.

Skills

Strong written and verbal communication

Attention to detail

Understanding of regulatory documents

Knowledge of Healthcare IT

Experience with Jira and Confluence

Education

Prior experience as a business analyst

Clinical informaticist or system analyst experience

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus