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HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES

Montreal

Hybrid

CAD 70,000 - 90,000

Full time

4 days ago
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Job summary

A leading company in technology consulting is seeking a healthcare business analyst for their Montreal office. The ideal candidate will focus on analyzing patient appointment systems, procedure workflows, and documentation standards within healthcare IT. This hybrid role offers the chance to work at the intersection of healthcare and technology, emphasizing a detail-oriented and analytical approach.

Qualifications

  • Prior experience as a business analyst, clinical informaticist, or system analyst.
  • Strong communication skills and ability to document business requirements.
  • Knowledge of Canadian healthcare is essential.

Responsibilities

  • Define and configure patient appointment booking processes.
  • Document workflows and order fulfillment in healthcare settings.
  • Translate regulatory documents into business requirements.

Skills

Communication
Detail-oriented
Healthcare Knowledge
Documentation Techniques

Education

Business Analysis Certification
Clinical Informatics Background

Tools

Jira
Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus

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