Healthcare Business Analyst

Symbiotic Group; Toronto; Hybrid; CAD 75,000 - 110,000; Full time

Job summary

Symbiotic Group seeks an experienced Business Analyst to support complex business and technology initiatives. You will gather, analyze, and translate requirements for effective technology solutions, collaborating with stakeholders and subject matter experts.

Responsibilities include leading analysis activities, developing business models and process maps, and creating documentation for governance and testing. Onsite role in Toronto with standard hours.

Qualifications

• Experience leading business analysis activities to identify and document business requirements.
• Experience applying business process improvement and re-engineering methodologies.
• Experience supporting QA, system testing, and user acceptance testing activities.
• Knowledge of policy development, business analysis, and data analysis practices.

Responsibilities

• Provide business analysis services for clients with diverse business and technology needs.
• Gather, document, and analyze business requirements through stakeholder engagement and collaboration with subject matter experts.
• Develop and advise on business analysis processes, best practices, standards, and methodologies.
• Lead business analysis activities to identify business problems, opportunities, and solution requirements.
• Apply business process transformation and re-engineering concepts to improve service delivery and operational efficiency.
• Conduct business analysis across all project phases and levels of detail.
• Develop business cases, feasibility studies, strategies, and cost-benefit analyses.
• Facilitate requirements gathering sessions, interviews, workshops, and process reviews.
• Create business models, use case models, data models, process maps, and business rules documentation.
• Monitor project progress, resolve issues, and communicate status updates to stakeholders and management.
• Develop performance measures and traceability matrices to support business analysis effectiveness.
• Conduct stakeholder engagement activities and contribute to project documentation, presentations, and briefing materials.

Skills

Business analysis

Agile delivery

Stakeholder engagement

Process modelling

Data modelling

Requirements gathering

QA support

Education

Bachelor's degree in relevant field

Tools

Rules engine

Business process automation

Enterprise architecture

Job description

We are seeking an experienced Business Analyst to provide a comprehensive range of business analysis services supporting complex business and technology initiatives. The successful candidate will work closely with stakeholders and subject matter experts to gather, document, analyze, and translate business requirements into effective technology solutions.

Key Responsibilities

• Provide business analysis services for clients with diverse business and technology needs.
  
• Gather, document, and analyze business requirements through stakeholder engagement and collaboration with subject matter experts.
  
• Develop and advise on business analysis processes, best practices, standards, and methodologies.
  
• Lead business analysis activities to identify business problems, opportunities, and solution requirements.
  
• Apply business process transformation and re-engineering concepts to improve service delivery and operational efficiency.
  
• Conduct business analysis across all project phases and levels of detail.
  
• Develop business cases, feasibility studies, strategies, and cost-benefit analyses.
  
• Facilitate requirements gathering sessions, interviews, workshops, and process reviews.
  
• Create business models, use case models, data models, process maps, and business rules documentation.
  
• Monitor project progress, resolve issues, and communicate status updates to stakeholders and management.
  
• Develop performance measures and traceability matrices to support business analysis effectiveness.
  
• Conduct stakeholder engagement activities and contribute to project documentation, presentations, and briefing materials.
  

Required Qualifications

Technical Skills

• Experience supporting systems development initiatives using a rules engine or business process automation platform.
  
• Business models
  
• Conceptual and logical data models
  
• Process and data flow models
  
• Test cases
  
• Non-functional requirements
  
• Experience working within Agile delivery environments.
  

Business Analysis Skills

• Experience leading business analysis activities to identify and document business requirements.
  
• Experience conducting policy and business analysis within established frameworks and technology solutions.
  
• Experience applying business process improvement and re-engineering methodologies.
  
• Experience working within enterprise architecture and project governance environments.
  
• Experience preparing approval documents, regulatory support materials, and project documentation.
  
• Experience documenting requirements for business rule automation and workflow management solutions.
  
• Experience supporting QA, system testing, and user acceptance testing activities.
  
• Knowledge of policy development, business analysis, and data analysis practices.
  

Industry Experience

• Experience within healthcare or clinical environments.
  
• Experience supporting stakeholder engagement in healthcare settings.
  
• Knowledge of privacy and security considerations related to software development in healthcare.
  
• Experience with claims adjudication or pharmaceutical-related environments.
  
• Strong written and verbal communication skills.
  
• Strong interpersonal, facilitation, and negotiation skills.
  
• Strong consulting and stakeholder management abilities.
  
• Proven ability to work collaboratively within teams and meet deadlines.
  
• Experience leading teams, workgroups, committees, or project streams.
  
• Experience reporting to business and technology stakeholders and leadership.
  
• Experience developing or supporting training and communication materials for large-scale system implementations.
  

Preferred Qualifications

• Experience using information retrieval tools and packages.
  
• Knowledge of information management principles, concepts, policies, and practices.
  
• Ability to translate business and data requirements into technology specifications.
  
• Experience with business functional modelling, business event modelling, and business process mapping.
  
• Experience using structured, object-oriented, and Agile methodologies.
  
• Knowledge of accessibility standards and related regulations.
  

Work Arrangement

• Onsite position.
  
• Standard business hours, Monday through Friday.
  

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide:

• Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
  
• Recruitment: Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.