Health and Wellness Advisor

1050 Suncor Energy Services Inc.; Calgary; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Pension programs

Health, dental and vision benefits

Generous vacation & personal time off

Internal mobility and training

Job summary

Suncor Energy Inc. is seeking a Health and Wellness Advisor in Calgary to support employees with short-term disability claims within the integrated disability management team.

The role emphasizes adjudication, communication, and collaboration with stakeholders to ensure timely, safe returns to work. Strong knowledge of STD/LTD plans and at least five years’ experience are required.

Qualifications

• At least 5 years of claims and/or disability management experience with STD claims.
• Strong knowledge of STD plans and long-term disability contracts.
• Bachelor’s Degree in medical or human sciences fields or equivalent experience.
• Knowledge of disability management best practices and relevant legislation.
• Proficiency with MS Office; Cority experience is an asset.
• Excellent communication, critical thinking and problem-solving skills.

Responsibilities

• Adjudicate and manage employee STD claims per legislation and IDM processes.
• Assess employee fitness to work and communicate restrictions to the business area.
• Identify and arrange suitable medical interventions to aid recovery.
• Develop and implement transitional return-to-work plans with stakeholders.
• Educate stakeholders on STD/LTD program requirements and responsibilities.
• Maintain up-to-date electronic documentation and internal records.

Skills

Disability management

STD claims adjudication

Communication

Critical thinking

Problem solving

Education

Bachelor's degree in medical or human sciences

Tools

Microsoft Office

Cority

Job description

At Suncor, we produce and provide energy. When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work. Are you a Disability Management professional with a continuous improvement and lifelong learning mindset? We are hiring Health and Wellness Advisor in our integrated disability management (IDM) team for our Calgary office. If you have strong communication and prioritization skills, we want to hear from you! You will be responsible for supporting employees and managing employee short-term disability (STD) claims in a timely and efficient manner.

What we offer:

We recognize your contribution and offer a range of rewards and development opportunities designed to support your success. Benefits/perks listed below may vary depending on the nature of your employment with Suncor and the region where you work.

• Strong compensation: we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards.
• We also help you save for your future by offering pension programs, and savings plans with company matching
• Benefits: utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-being
• Generous time-off: enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balance
• Talent development programs: Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development

Minimum Requirements:

• At least 5 years of claims and / or disability management experience, specifically working with short-term disability claims
• Strong knowledge of STD plans and long-term disability contracts
• A Bachelor’s Degree in the medical or human sciences fields, or an equivalent combination of education and experience in the medical or insurance fields
• Strong knowledge of best practices in disability management and the relevant legislation
• Proficiency with Microsoft Office; experience with Cority software is considered an asset
• Exceptional communication, critical thinking, and problem-solving skills

Responsibilities:

• Adjudicate manage employee STD claims in accordance with legislative requirements and Suncor’s case management process and practices
• Assess employee fitness to work and communicate restrictions and limitations to the business area
• Identify and arrange suitable medical interventions to assist employees in their recovery
• Collect information and collaborate with stakeholders to develop an appropriate transitional return to work plan to facilitate safe, timely, and sustainable return to work
• Educate and inform key stakeholders on the requirements of short-term and long-term disability programs, including roles, responsibilities, expectations, and consequences
• Exercise ethical and professional judgment in determining the appropriate collection, use, and disclosure of personal health information
• Maintain up-to‑date and accurate electronic documentation and internal records

Location and other Key Details:

This is an office-based role. You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W. Hours of work are a regular 40-hour work week, Monday to Friday Our business professional roles follow internal compensation guidelines, and the pay band will generally be based years of experience and scope of work

Suncor is committed to providing equal opportunities for employment and building an inclusive, results-oriented and high-performance culture where all members of our team feel safe, valued and respected.

At Suncor, our vision is to be Canada’s leading energy provider respected for our people, performance, sustainability and relationships that together create value-added contributions to society, communities, customers and shareholders.

Top Employer: Suncor Energy Inc.