Health and Beauty Team Associate

Walmart Canada; Port Alberni; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Port Alberni is seeking a customer service oriented Associate to support salesfloor operations in the Cosmetics department. You will greet customers, promote products, locate merchandise, and help with purchase decisions to drive loyalty.

Responsibilities include maintaining displays, stocking, handling claims and returns, and ensuring a safe, organized shopping environment. The role requires strong communication and teamwork on a fast-paced retail floor.

Qualifications

• Customer-focused and friendly approach in all interactions.
• Able to promote products and assist customers with purchases.

Responsibilities

• Greets customers and assists in product selection.
• Maintains neat salesfloor presentation and stock levels.
• Resolves customer issues and escalates to management when needed.
• Handles returns, signages, and price updates according to policy.
• Supports stocking and documentation processes in cosmetics department.

Skills

Customer service

Communication

Job description

Position Summary...

To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.

What You'll Do...

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

The minimum rate of pay for this position starts from $18.40.

Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3355 JOHNSTON RD (HWY 4), PORT ALBERNI, BC V9Y 8K1, Canada

Important Note:

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