(CAN) Health and Beauty Team Associate

Walmart Canada; Duncan; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Duncan, BC is seeking a Customer Service Associate in the Cosmetics department to provide exceptional service, assist with sales floor operations, and ensure a positive shopping experience. You will greet customers, promote products, help locate merchandise, resolve issues, stock displays, process returns, and maintain safe, well-organized presentation.

The role requires teamwork and adherence to store policies, with training provided to support cosmetic product guidance and

Qualifications

• Age – 16 or older.
• Walmart will accommodate disability-related needs of applicants and associates as required by law.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services and locating merchandise.
• Resolves customer issues and refers concerns to management when appropriate.
• Maintains salesfloor presentation by stocking, rotating merchandise and displays.
• Ensures proper handling of returns and secures merchandise.
• Receives and stocks merchandise and logs documentation as required.
• Refers service items to a Customer Service Manager when needed.

Job description

Position Summary

To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.

What You’ll Do

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

The minimum rate of pay for this position starts from $18.40.

Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

3020 Drinkwater Rd, Duncan, BC V9L 6C6, Canada

Important Note

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