Health and Beauty Team Associate

Walmart; Port Alberni; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart in Port Alberni, BC is seeking a customer-focused associate for the cosmetics section to enhance the shopping experience and drive loyalty. You will greet customers, promote products, locate items, resolve issues, stock shelves, set up displays, and ensure pricing and signage accuracy in a busy retail environment.

The role emphasizes safe work practices, documentation, and teamwork with management to handle exceptions and referrals to a Customer Service Manager when needed.

Qualifications

• Greet customers in a polite and friendly manner.
• Assist customers by promoting products/services and locating merchandise.
• Maintain salesfloor presentation including stocking and displays.
• Handle claims and returns per company policies.
• Refer service items to a Customer Service Manager when needed.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

Skills

Customer service

Salesfloor operations

Merchandise stocking

Product displays

Pricing signage

Job description

Position Summary

To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.

What you'll do...

• 1. Greets all customers in a polite and friendly manner.
• 2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• 3. Resolves customer issues and refers concerns to management where appropriate.
• 4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• 5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• 6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• 7. Refers appropriate service and transactional items to a Customer Service Manager as required.
• 8. Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.

The minimum rate of pay for this position starts from $18.40.

Le taux horaire minimum pour ce poste débute à 18.40.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3355 JOHNSTON RD (HWY 4), PORT ALBERNI, BC V9Y 8K1, Canada

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