Head of GTA Distribution & Logistics Operations

The Dufresne Group/Ashley Canada; Mississauga; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Benefits plan

Educational assistance

Employer-sponsored retirement plan

Career growth opportunities

Collaborative work environment

Job summary

The Dufresne Group is seeking a General Manager, Distribution Centre Operations in Mississauga to lead GTA Distribution, Transportation and Repair teams. You will drive safety, productivity and end-to-end performance in a unionized setting.

Based at the GTA Distribution Centre, this role emphasizes coaching, budget oversight, and continuous improvement. A strong track record in large, complex operations and a post-secondary degree is preferred.

Qualifications

• 8+ years of progressive leadership in distribution/logistics.
• 5+ years in senior operational leadership managing large teams.
• Experience in unionized environments with collective agreements.
• Experience managing labour and operating budgets.
• Track record of leading through other leaders.
• Experience using KPIs and financial data to drive decisions.
• Experience leading continuous improvement and process optimization.
• Post-secondary education in Business/Operations/Supply Chain preferred.
• Retail/furniture/appliances/high-volume consumer env is an asset.
• Criminal check satisfactory required.

Responsibilities

• Lead site performance across Distribution, Transportation and Repair, incl. safety, service, productivity, quality, labour and cost.
• Set operating priorities and establish a rhythm for reviewing results and addressing issues.
• Coordinate work across inbound, warehousing, outbound, final-mile and repair for end-to-end performance.
• Lead, coach and hold site leaders accountable for results and capability.
• Plan labour and resources balancing staffing, service, productivity, overtime and cost.
• Partner with HR and union reps to address grievances and maintain constructive relationships.
• Maintain a visible presence, engage with team members and recognize contributions.
• Partner with national leaders to apply standards, systems and performance measures and identify improvements.
• Manage operating plans and budgets within authority and drive continuous improvement.
• Promote a respectful, fair and accountable workplace.

Skills

Leadership experience

Union experience

KPI analytics

Budget management

Continuous improvement

Team development

Cross-functional leadership

Education

Post-secondary education in Business/Operations/Logistics

Job description

The Dufresne Group is seeking a General Manager, Distribution Centre Operations in Mississauga to lead GTA Distribution, Transportation and Repair teams. You will drive safety, productivity and end-to-end performance in a unionized setting.

Based at the GTA Distribution Centre, this role emphasizes coaching, budget oversight, and continuous improvement. A strong track record in large, complex operations and a post-secondary degree is preferred.