Head of Commercial

Lutheran Services; Milton; On-site; CAD 90,000 - 140,000; Full time

Job summary

Lutheran Services is seeking a strategic leader for the Head of Commercial role in Milton, Canada. The position oversees financial strategy, asset management, and key commercial services in a multi-site environment, ensuring values-driven service delivery. Ideal candidates will have senior financial leadership experience in the not-for-profit sector, committed to enhancing service quality and operational excellence.

Qualifications

• Deep knowledge in financial strategy and governance.
• Senior leadership experience in the not-for-profit sector.
• Values-led leader committed to team building.

Responsibilities

• Lead financial strategy, planning, and analysis.
• Oversee long-term financial forecasting and risk management.
• Manage procurement and payroll for compliance and efficiency.

Skills

Business Development

Compliance

Revenue Growth

Customer Services

Communication

Project Management

Contract Management

Education

Senior leadership experience in finance or commercial roles

Expertise in financial strategy and governance

Experience in property or asset management

Job description

Lutheran Services is a not-for-profit organization with a proud 90-year history of providing exceptional care and support to communities across Queensland. With 11 residential aged care facilities, we are dedicated to enhancing the quality of life for our residents while upholding our values of compassion, integrity, and excellence. Our services extend beyond aged care to include retirement living, home care, disability support, mental health, and family services, always placing the wellbeing of our residents and clients at the heart of everything we do.

About The Role :

Lutheran Services is seeking a strategic and accomplished leader to join its Executive Leadership Team as Head of Commercial. This senior role is responsible for shaping the organisation's long-term financial sustainability and leading key commercial services that enable high-quality, values-driven service delivery across a multi-site complex environment.

Reporting to the Executive Director of Corporate Support Services, you will lead financial strategy, planning, and analysis, ensuring resources are aligned with organisational priorities. You will oversee long-term financial forecasting, performance reporting, and risk management frameworks, providing timely data-driven insights to support decision-making at executive and board levels.

Beyond finance, you will also provide strategic oversight of Lutheran Services' significant property and assets portfolio. You will lead asset planning, capital works, forecasting, lease and facilities management, and lifecycle maintenance strategies to ensure the organisation's infrastructure is fit-for-purpose, future-focused, and delivering optimal value. The role also supports due diligence and feasibility work on major capital projects, leasing, acquisitions, and divestments.

In addition, the Head of Commercial oversees procurement and payroll, ensuring services are compliant, efficient, and customer-focused. You will drive process improvement, champion value-for-money outcomes, and ensure these essential services are responsive to business needs.

This highly collaborative position plays a critical role in enterprise-wide initiatives, working closely with peers across the executive and leadership teams to support transformation, align commercial strategy with operational delivery, and embed sustainable business practices.

About You :

The ideal candidate will bring senior leadership experience in finance or commercial roles, deep expertise in financial strategy and governance, and the ability to lead integrated corporate services. Experience in property or asset management and working in human services or not-for-profit sectors is highly desirable. Most importantly, you will be a values-led leader committed to building high-performing teams and contributing to Lutheran Services' mission and purpose.

For an information pack, please reach out to Gemma Ledbury at [contact details].

The closing date for applications is midnight Sunday, 8th June 2025. All applications must be received by Gemma Ledbury through Attuned Talent.

Required Experience : Director

Key Skills : Business Development, Compliance, Revenue Growth, Customer Services, Account Management, Staff Meetings, Communication, CRM, Client Relationships, Market Research, Project Management, Contract Management, Business Units, Daily Operation, Logistics

Employment Type : Full Time

Experience : [Number] years

Vacancy : 1