Head Cashier (Full-Time)

Giant Tiger; London; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Head Cashier for their London store. This role offers a dynamic environment where you will ensure exceptional customer service and lead a team of cashiers. You will be responsible for training staff, managing checkout procedures, and maintaining a clean and organized workspace. The company values community engagement and offers a supportive workplace culture. If you're looking for a rewarding career with opportunities for growth and development, this position is perfect for you.

Benefits

Medical / Dental / Vision Benefits

Store Discount

Profit Sharing

Safety-first environment

Qualifications

• Minimum of 1 year experience in a retail environment is required.
• Supervisory experience is considered an asset.

Responsibilities

• Ensure high level of customer service and train cashiers.
• Complete ordering and replenishment of checkout merchandise.
• Open and close the store on a rotating basis.

Skills

Effective communication

Interpersonal skills

Organizational skills

Customer service skills

Attention to detail

Supervisory experience

Education

1 year experience in a retail environment

Job description

Compensation Grade:

Grade 2 - Stores

Job Description:

Who We Are:

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

We are hiring a Head Cashier for our store in London (North Centre Rd)!

What Giant Tiger Brings:

• Medical / Dental / Vision Benefits
• Store Discount
• Profit Sharing
• Safety-first environment

What You’ll Be Doing:

• Responsible for ensuring a high level of customer service;
• Training all cashiers on point of sale, customer service and checkout procedures;
• Completing ordering and replenishment of checkout merchandise (including tobacco and lottery);
• Responsible for opening and closing the store on a rotating basis;
• Ensuring compliance of all checkout policies on a daily basis;
• Ensuring health and safety policies and guidelines are followed;
• Ensuring the checkout work area is kept clean and organized;
• Ensuring Loss prevention best practices are followed;
• Resolving customer complaints quickly and professionally;

What You’ll Bring:

• Effective communication, interpersonal and organizational skills
• Excellent customer service skills
• Supervisory experience an asset
• Attention to detail;
• Minimum of 1 year experience in a retail environment;

When You’ll Work:
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.

Physical Demands of Position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

• Stand and/or walk.
• Bend, twist, and squat.
• Lift and/or move up to 18 kg (40 lbs.).
• Perform tasks involving firm grasping.
• Perform repetitive tasks requiring a range of hand motions.
• Reach above shoulder height and below waist level.
• Operate equipment, including using a ladder.

Keyholder Premium (If Applicable):

Opening and closing the store on an ad hoc basis, including running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, and being responsible for security of the store including locking and setting alarm.

Employee Universal Accountabilities:

Ensures a high level of customer service, ensuring health and safety policies and guidelines are followed, ensuring Loss prevention best practices are followed, ensuring compliance of all policies when selling Tobacco and Lottery, and ensuring emergency protocols are followed.

Job Requisition: JR127065

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal, and inclusive culture.

If you require accommodation during your pursuit of a role at Giant Tiger please contact [e-mail].