Hardware Technician

Snackruptors Inc.; Cambridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

Snackruptors Inc. is seeking a Hardware Technician to provide technical support and maintenance of IT equipment. Responsibilities include diagnosing hardware issues, maintaining inventory, and assisting with hardware rollouts. The role requires proven experience in IT support and offers a comprehensive benefits package.

Benefits

Prescription / Drug Coverage

Extended Health Coverage

Vision Coverage

AD&D Insurance

Work Life Balance

PTO to Commemorate Your Work Anniversary

Employee Engagement Events

Recognition Programs & Employee Awards

Bi-Weekly Pay Structure

Free ESL Classes

Wellness Room

Qualifications

• Experience in hardware maintenance and support.
• Ability to work in fast-paced environments.
• Knowledge in Microsoft operating systems.

Responsibilities

• Repair and maintain desktop computers, laptops, and printers.
• Diagnose hardware issues and provide technical support to end users.
• Assist with network hardware support.

Skills

Hardware troubleshooting

Networking basics

Microsoft Office proficiency

Education

Proven experience as IT Technician

Tools

IT asset management systems

Job description

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Job Posting

Job Posting

Snackruptors Inc. is a renowned leader in the cracker manufacturing industry, recognized globally for delivering exceptional quality products. Our diverse workforce reflects our commitment to creating an inclusive workplace where every individual is valued. Driven by a shared passion for excellence and innovation, we continuously enhance our cutting-edge production processes and foster a collaborative, results-driven culture.

Apply now to the Hardware Technician position on our growing IT team and be a part of our exciting journey!

Job Purpose

The Hardware Technician is responsible to provide technical support and maintenance for IT and radio equipment, ensure proper inventory management, and assist with hardware deployments, troubleshooting, and end-user support.

Duties And Responsibilities

The associate’s primary functions and responsibilities are as follows :

• Repair, manage and maintain desktop computers, laptops, printers, and peripheral devices.
• Diagnose and resolve hardware issues, escalating as necessary.
• Assist in network hardware support including routers, switches, and access points.
• Configure and manage radios and other related communication systems.
• Perform routine checks, maintenance, and repairs on all radio equipment.
• Perform routine checks, maintenance, and repairs on all printer equipment.
• Support users with troubleshooting and proper radio usage.
• Maintain an accurate inventory of all IT and radio hardware and software assets using asset tracking tools or systems.
• Track hardware assignments, check-in / check-out processes, and end-of-life replacements.
• Label and catalog all new equipment and ensure proper documentation.
• Conduct regular audits to ensure compliance with asset management policies.
• Provide first-level technical support to end users.
• Assist with system upgrades, hardware rollouts, and project implementations.
• Document technical procedures and maintain service records.
• Perform other assigned duties.
• Follow Health and Safety rules and regulations.
• Must follow Good Manufacturing Practices, Food Safety, and Food Defense guidelines.
• Comply with all Company policies and procedures.

Qualifications

• Proven experience as an IT Technician or in a similar technical support / hardware maintenance role.
• Familiarity with IT asset management systems and inventory tools.
• Working knowledge of hardware troubleshooting, networking basics, and Microsoft operating systems.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, with the ability to create and manage documents, spreadsheets, email communications, and presentations effectively.
• Ability to work in a fast-paced environment.

Working conditions

• Compliant with ventilation, cleanliness, space, lighting and temperature.

Physical Requirements

• May repeat the same movement.
• Typing involved.

What’s in it for you?

At Snackruptors Inc , we truly care about our employees and are committed to their well-being and growth. Our comprehensive benefits package includes :

• Prescription / Drug Coverage
• Extended Health Coverage
• Vision Coverage
• AD&D Insurance

Additional perks to support your work-life balance and personal development :

• Work Life Balance
• PTO to Commemorate Your Work Anniversary
• Employee Engagement Events
• Recognition Programs & Employee Awards
• Bi-Weekly Pay Structure
• Free ESL Classes
• Wellness Room

And Much More!

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

Snackruptors Inc. is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005, we are committed to providing accommodations during the recruitment, selection, and assessment processes for applicants with disabilities. If you require disability-related accommodations, please notify the Human Resources (HR) staff. All personal information is collected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Food and Beverage Manufacturing

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