Halifax Fleet Delivery Specialist - Cars & Customer Experience

Clutch Canada Inc.; Halifax; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Dental care

Vision care

Prescriptions

Life insurance

Dependent coverage

Job summary

Clutch Canada Inc. in Halifax is hiring a Fleet Delivery Specialist to be the face of our online car-buying service.

You will deliver vehicles to customers’ doors, operate a flatbed truck safely, and provide exceptional service in a fast-paced environment. You must have at least a high school diploma, 1+ year of vehicle transport experience, 2+ years of customer-facing work, a clean driving record, and legal authorization to work in Canada.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 1+ years experience transporting vehicle & 2+ years of customer-facing experience.
• Driving Record: 3 years of clean driver’s abstract with no major infractions.
• Background Check: Clean criminal background check.
• Work Authorization: Legally authorized to work in Canada.
• Availability: Minimum of 40 hours per week, with overtime as needed.

Responsibilities

• Delivering a uniquely special experience to each and every one of our customers.
• Responsible for safely operating a flatbed truck to transport client vehicles and deliver them directly to their front door across the region
• Exceptional customer service skills, where you’ll be the face of the company in addressing customer needs, resolving issues, and ensuring satisfaction at every touchpoint.
• Inspect vehicles for cosmetic and mechanical issues to ensure highest quality of service.
• Accurately completing customer paperwork and taking thorough notes in our customer tracking system.
• Collaborate with teammates to assist with various tasks as necessary.
• Wear CSA-approved safety footwear and PPE; Clutch provides PPE and partial footwear reimbursement.

Skills

Vehicle transport

Customer service

Long distance driving

Automotive knowledge

Education

High school diploma

Job description

Clutch Canada Inc. in Halifax is hiring a Fleet Delivery Specialist to be the face of our online car-buying service.

You will deliver vehicles to customers’ doors, operate a flatbed truck safely, and provide exceptional service in a fast-paced environment. You must have at least a high school diploma, 1+ year of vehicle transport experience, 2+ years of customer-facing work, a clean driving record, and legal authorization to work in Canada.