Guest Services Leader

Pilot Company; Monte Creek; On-site; CAD 27,276 - 34,412; Full time

Benefits offered by this job

Fuel Discount

Weekly Pay

RRSP for Full Time Employees

Extended Health Care Benefits

AD&D Insurance

Life Insurance

Adoption Assistance

Tuition Reimbursement

Extensive Training Program

Job summary

Pilot Company in Monte Creek, British Columbia, seeks a Shift Leader to supervise store operations and ensure excellent customer service. Candidates should possess strong customer service skills, be proficient with tools and technology, and be flexible with scheduling. Additional perks include fuel discounts, health care benefits, and training programs for full-time employees. A background check is required, and military applicants are encouraged to apply.

Qualifications

• Experience or working knowledge of retail operations.
• Incredible customer service skills and ability to maintain a customer-focused culture.
• Proficient with a calculator, computer, and other equipment.
• Must work as part of a team and interact with various levels.
• Flexible schedule required, including nights, weekends, and holidays.

Responsibilities

• Supervise employees and store operations.
• Assist managers with tasks to maintain facilities.
• Respond to customer needs effectively.

Skills

Customer service skills

Retail operations knowledge

Teamwork

Computer proficiency

Flexibility in scheduling

Job description

• Position Category: Guest Services (FIELD-GUESTSRVC)

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self‑motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $19.80 - $24.98 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Weekly Pay
• RRSP (for Full Time Employees)
• Extended Health Care Benefits (for Full Time Employees)
• AD&D Insurance (for Full Time Employees)
• Life Insurance (for Full Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.