Guest Services Attendant (Bellperson)

fourseasons; Toronto; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Exclusive discount and travel programs

Complimentary meals per shift

Complimentary dry cleaning of uniforms

Training and development opportunities

Extended benefit plan (medical, dental

Pension

Employee recognition events

Job summary

Four Seasons Hotel Toronto is seeking a Full-Time Guest Services Attendant who shares our passion for outstanding service and guest satisfaction.

In this role you will greet guests, assist with inquiries, coordinate needs with other departments, and help create memorable experiences in our luxury hotel in Yorkville, downtown Toronto.

Open availability including weekends and overnights is required; strong English communication, personal presentation, and ability to lift up to 60 lbs are essential.

Qualifications

• 1-2 years experience in a Guest Services role in a fast-paced Hotel operation.
• Excellent communication skills and command of English.
• Additional language is an asset; hospitality education preferred.

Skills

Guest services

Communication skills

English language

Additional language

Hospitality education

Education

Post secondary education in Hospitality or related field

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five‑Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

Join our team!

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Torontois looking for a Full‑Time Guest Services Attendant who shares our passion for excellent service and is willing to learn from and contribute to our team.

What you will bring:

We are looking for candidates who have excellent personal presentation and interpersonal skills. Attention to detail and the ability to multi task are required. Excellent communication skills and command of the English language are essential. This position may require standing outside for the majority of the shift and requires the ability to lift at least 60lbs. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area.

Valid Ontario Class‑G Driver's Licence is mandatory

Preferred qualification & skills:

• 1-2 years previous experience in a Guest Services role in a fast paced Hotel operation
• Exceptional communication skills and command of English language
• Additional language a definite asset for career growth
• Currently enrolled in or completed a Post Secondary Education in Hospitality or related field

What we offer:

• Paid time off, including vacation and floating days
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
• Complimentary meal per shift in our employee dining room, OASIS
• Complimentary dry cleaning of uniforms
• Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
• Robust extended benefit plan, including medical, dental, vision, and pension
• Monthly Employee Recognition celebrations and Bi‑Annual Employee Parties
• Hourly rate of pay of $17,60 plus gratuities
• ... and more!

Schedule & Hours:

Successful candidates possess open availability, including weekends, holidays and overnights.

We look forward to receiving your application!

Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.