Guest Services Attendant/Barista - Pineapple Hall

Concorde Entertainment Group; Calgary; On-site; CAD 19,000 - 22,000; Part time

Benefits offered by this job

Hourly wage

Gratuities

Health benefits after 90 days

Food & beverage discounts

Job summary

Pineapple Hall is seeking a Guest Services Attendant/Barista to join our team on a part-time, on-site basis in Calgary. You will take orders, prepare beverages, operate the POS, greet guests, and help maintain cleanliness and stock. Prior barista experience and knowledge of brewing equipment are assets.

We offer an hourly wage of $15/hour, gratuities, extended health benefits after 90 days for those working 28+ hours per week, and a 25% company-wide food and beverage discount.

Qualifications

• Experience in hospitality or coffee/food service is preferred.
• Knowledge of brewing equipment is a plus.
• Strong customer service and multitasking abilities.

Responsibilities

• Take customer orders and payments through the POS system.
• Prepare and serve beverages including coffee, tea and specialty drinks.
• Ensure accurate orders and preferences are followed.
• Maintain hygiene and food safety in preparation and handling.

Skills

Customer service

Barista

POS system

Shift flexibility

Communication

Job description

Guest Services Attendant/Barista - Pineapple Hall

Job Category: Front of House

Requisition Number: GUEST002549

• Posted : July 30, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Pineapple Hall is looking for Guest Service Attendants/Baristas to fill out our team on a part-time basis. As a Guest Service Attendant/Barista you will play a key role in delivering exceptional customer service while preparing and serving a variety of beverages. You will be responsible for several functions including, but not limited to, taking orders, guiding guests through the menu and providing recommendations as well as preparing hot and cold beverages, and restocking supplies and greeting customers. Customer service skills and knowledge of brewing equipment is considered an asset. If you are passionate about customer service and creating great customer experiences this opportunity is for you! Must have availability weekday mornings and afternoons. Candidates will be trained at both Pineapple Hall and Needs Must for this dual role.

WHO WE ARE

Pineapple Hall is one of the newest additions into the Concorde Group Family. Located in Stephen Avenue Place, this energetic and sophisticated new Foodhall concept is based on showcasing all that Concorde has to offer in one convenient spot. Have you ever wanted your favorite dish from Lulu Bar or Bridgette Bar, but don't have time to be seated in a restaurant? Now you can get all your favorites in one place and in one easy step. The Pineapple hall allows you to grab a quick lunch and choose from all your favourites, or try something new!

WHAT WE OFFER

• Hourly Wage: $15/hour
• Gratuities
• Extended health benefits after 90 days for employees working 28+ hours per week
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU'LL DO

• Take customer orders and payments and process through our POS system.
• Prepare and serve beverages such as coffee, tea, smoothies and other specialty beverages.
• Pay close attention to details when customers are ordering their preferences.
• Ensure the highest level of hygiene and food safety is adhered to by all personnel in the preparation and handling of food items.
• Ensure that thevenueis always maintained at the highest level of cleanliness.
• Ensure all food products are stored in appropriate containers and labeled to minimize waste, maximize quality, and ensure freshness.
• Consistently conduct yourself in a professional and positive manner when greeting customers.
• Aid in meeting and exceedingdepartment objectives.
• Motivate fellow staffandencouragehighself-esteem and efficiencyin the workplace.
• Respond in a positive, budget-conscious, and timely manner to all internal and external guest requests and complaints.
• Adhere to all policies and guidelines, checklists, prep sheets, and par sheets, as assigned.
• Accurately follow all reporting procedures for accidents and incidents in the workplace.
• Perform other related ad-hoc duties as required to support team operations.

WHAT YOU HAVE

• Previous work in the hospitality – previous barista experience is required (1-2 years)
• Experience with using a POS system.
• Flexibility to work various shifts.
• Basic Math skills.
• Ability to maintain composure, professionalism, and ensure coworkers are supported in difficult and stressful situations.
• Ability to stand for extended periods of time and can lift up to 50lbs.
• Required to hold or obtain upon hire the following certifications: ProServe and Alberta Health Services Food Safety Training.