Guest Services & Admin Coordinator

Chartwell Retirement Residences; Chilliwack; On-site; CAD 32,000 - 42,000; Full time

Job summary

Chartwell Retirement Residences is seeking a Receptionist/Concierge to support daily operations at the residence. You will handle clerical tasks, bookkeeping basics, mail processing, and greet visitors while maintaining a secure environment.

The role requires strong organizational skills, proficiency in MS Word and Excel, and experience in an office setting. Join a dedicated team focused on resident satisfaction and professional service.

Qualifications

• Secondary school education or equivalent is required.
• Previous experience in a similar position is preferred.
• Working knowledge of office procedures and elementary bookkeeping is expected.
• Computer skills with a working knowledge of Word and Excel are required.

Responsibilities

• Maintain department files, including correspondence, forms and routine office records and reports.
• Receive incoming mail, co-ordinate distribution and process outgoing mail.
• Answer telephone and greet visitors and relay messages to the appropriate personnel.
• Process daily bank deposits, accounts payable and accounts receivable including verification of totals and coding.
• Respond to resident or family member concerns and escalate as needed within authority.
• Perform other related duties as required.

Skills

Office procedures

Elementary bookkeeping

Word

Excel

Education

Secondary school education or equivalent

Tools

Word

Excel

Job description

Chartwell Retirement Residences is seeking a Receptionist/Concierge to support daily operations at the residence. You will handle clerical tasks, bookkeeping basics, mail processing, and greet visitors while maintaining a secure environment.

The role requires strong organizational skills, proficiency in MS Word and Excel, and experience in an office setting. Join a dedicated team focused on resident satisfaction and professional service.