Guest Attendant (Casual Nights & Evening)

Chartwell Retirement Residences; Chilliwack; On-site; CAD 24,796 - 30,307; Full time

Job summary

Chartwell Retirement Residences is seeking a Receptionist/Concierge to support daily operations at the residence. You will perform accounting-related tasks, clerical duties, and warmly welcome residents and visitors while maintaining a safe, secure environment.

The role emphasizes accuracy in record-keeping, friendly communication, and timely responses to inquiries, with opportunities to grow within a dedicated team committed to compassionate service for residents and their families.

Qualifications

• Secondary school education or equivalent.
• Experience in a similar role and basic bookkeeping knowledge.
• Proficient with Word and Excel.

Responsibilities

• Maintain department files and reports.
• Handle mail distribution and banking deposits.
• Greet visitors and answer inquiries by phone/in person.
• Process accounts payable/receivable and coding.
• Address resident/family concerns within authority.
• Perform other related duties as required.

Skills

Office procedures

Word

Excel

Communication

Education

Secondary school education

Job description

Job Description As a Receptionist/Concierge you will perform a variety of accounting functions, as well as confidential clerical and receptionist duties associated with the daily operations at the residence, while consistently maintaining a safe and secure environment. As an employee of Chartwell, you can grow your career and be part of a dedicated team that positively impacts the lives of the residents.

What You Will Do:

• Maintain department files, including correspondence, forms and routine office records and reports.
• Receive incoming mail, coordinate distribution and process outgoing mail.
• Answer telephone and greet visitors, respond to routine inquiries in person and by phone, and relay messages to the appropriate personnel.
• Process daily bank deposits, accounts payable and accounts receivable including verification of totals and coding.
• Respond to resident or family member concerns and ensure appropriate action is taken within decision‑making authority and/or bring to the attention of the General Manager.
• Perform other related duties as required.

What You Will Need:

• Secondary school education or equivalent.
• Previous experience working in a similar position (including a working knowledge of office procedures and elementary bookkeeping).
• Computer skills with a working knowledge of Word and Excel.

About Us:

At Chartwell, we’re all about making people’s lives better: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities.