Guest Services

S&R Group of Companies; Sarnia; On-site; CAD 25,000 - 26,000; Full time

Job summary

S&R Seniors Living is seeking a dedicated receptionist to manage front-desk tasks and office duties in a retirement home environment. You will handle mail, messages, scheduling, and inquiries while supporting residents and the leadership team.

Ideal candidates have a diploma in Office Administration, strong computer skills (Word, Excel, Outlook, Yardi) and excellent communication. The role requires professionalism, organization, and the ability to multitask in a busy setting.

Qualifications

• Diploma in Office Administration required.
• Experience in an Office/Retirement Home setting preferred.
• Extensive computer literacy: Word, Excel, Outlook and Yardi.
• Excellent interpersonal, communication and organizational skills.
• Pro-active approach; able to work with minimal supervision; works well under pressure.
• Marketing skills an asset.

Responsibilities

• Reception and office duties, distribute mail, relay messages.
• Prioritize appointments and proactively resolve conflicts as they arise.
• Proactively creates and maintains effective workflow and communications to accomplish the work.
• Responds to phone and email inquiries - providing general information and referring inquires to the appropriate source.
• Assist residents, Executive Director and Management Team as required.
• Other duties and responsibilities as assigned or required.

Skills

Reception duties

Office administration

Customer service

Computer literacy

Yardi software

Interpersonal skills

Education

Post Secondary Education with a diploma in Office Administration

Tools

Word

Excel

Outlook

Yardi

Job description

• Compensation: CAD 17.87 - CAD 18.49 - hourly

Company Description

At S&R Seniors Living, "We LOVE our Residents". Our affection for our residents runs far deeper than a brand or a logo-this philosophy envelops all that we do. Dedicated to our residents, our role is to ensure their good physical and emotional well-being, and to tend the needs of the heart. We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

Job Description

• Reception and office duties, distribute mail, relay messages
• Prioritize appointments and proactively resolve conflicts as they arise
• Proactively creates and maintains effective workflow and communications to accomplish the work. Including handling a variety of tasks and projects simultaneously
• Responds to phone and email inquiries - providing general information and referring inquires to the appropriate source.
• Assist residents, Executive Director and Management Team as required.
• Other duties and responsibilities as assigned or required

Qualifications

• Post Secondary Education with a diploma in Office Administration
• Experience in an Office/Retirement Home setting preferred
• Extensive computer literacy skills incl. Word, Excel, Outlook and Yardi
• Excellent interpersonal, communication and organizational skills
• Demonstrated ability to effectively manage time-sensitive tasks
• Pro-active approach and able to work with minimal supervision
• Ability to work under pressure in busy, fast-paced environment
• Marketing skills an asset

Additional Information

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for an upcoming vacancy.

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