Guest Service Agent

Accent Inns; Kamloops; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in hospitality is searching for a part-time Guest Service Agent to join their vibrant team. This role is perfect for someone with a friendly personality and a passion for customer service. You will be the welcoming face for guests, ensuring their stay is enjoyable and memorable. With a strong focus on teamwork and core values, this company prioritizes the well-being of its staff and offers fantastic perks, including free nights at their hotels and discounts for friends and family. If you thrive in a fast-paced environment and love helping others, this opportunity is for you!

Benefits

100% Medical and Dental Premiums

Free Nights at Hotels

Gift Cards for Achieving Targets

Employee Purchase Program

Live Your Best Life Fund

Qualifications

• Strong customer service skills to assist guests effectively.
• Ability to multitask and manage lobby operations efficiently.

Responsibilities

• Greet guests warmly and assist them during their stay.
• Manage lobby operations and handle guest inquiries.

Skills

Customer Service

Problem-Solving

Tech Savviness

Attention to Detail

Multitasking

Empathy

Conversational Skills

Education

Experience in Hospitality or Retail

Job description

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Guest Service Agent

Kamloops, BC Part-time $18.25-$20.25/hour

Are You the Duck We are Looking For? Take a gander at this post...

Accent Inns, the hotel with a rubber duck in every room, is searching for a part-time Guest Service Agent (Weekends Required) to join our team at our Kamloops location. The ideal candidate will also be able to work occasional Night Audit shifts.

Accent Inns is a family-owned, BC-based hospitality company that LEADS WITH LOVE. Our top priority is the happiness of our staff, whom we call our Fam-Jam because we are like family.

We live by our four Core Values every day:

• Be Real
• Have Fun
• Make Everything Better
• Have Each Other's Backs

We strive to ensure our Fam-Jam feels well taken care of, both by us and one another. That’s who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums, plus you get free mental health benefits. Additional perks include:

• Free nights at any of our hotels + discounts for friends & family
• Gift cards for achieving targets
• Employee purchase program with great deals on electronics, linens, and more
• Live your Best Life fund to support courses that improve your life

And more!

What You Do

• Bring your positive attitude and embody our Core Values to brighten the days of colleagues and guests alike.
• Be the first friendly face guests see. Greet with a warm smile and enthusiastic welcome.
• Assist guests with check-in, support their needs during their stay, and settle accounts accurately upon departure.
• Manage the lobby operations in a fast-paced environment, handling challenges with a steady hand.

What You Need

• Weekend availability
• A fun-loving, friendly personality
• Excellent conversational skills
• Empathy and awareness of guests’ feelings
• Tech-savviness with hotel systems
• Ability to multitask and work under pressure
• Attention to detail
• Problem-solving skills
• Experience in customer service, hospitality, tourism, or retail is a plus

Join Our Fam-Jam

Don’t miss this opportunity to become part of our Accent Inns family! If you’re interested, click the Apply Now button and include a note explaining why you want to work with us.

Learn more about us on our Fam Jam Website.

#indlp

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