Guest Service Agent

Kaizen Lab Inc.; Kamloops; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player in the hospitality sector is looking for a part-time Guest Service Agent who embodies positivity and warmth. This role is perfect for someone who thrives in a fast-paced environment and enjoys making guests feel welcome. You'll be the first friendly face guests see and play a vital role in ensuring their experience is memorable. If you are tech-savvy, detail-oriented, and possess excellent conversational skills, this opportunity offers a supportive work culture where you can truly shine. Join a family-oriented team that values fun and mutual support!

Benefits

100% Medical and Dental Premiums

Free Nights at Hotels

Gift Cards for Achieving Targets

Employee Purchase Program

Live Your Best Life Fund

Qualifications

• Weekend availability and a fun-loving personality are essential.
• Experience in customer service or hospitality is beneficial.

Responsibilities

• Greet guests with a warm smile and assist with check-in.
• Manage lobby operations and support guest needs during their stay.

Skills

Customer Service

Conversational Skills

Multi-tasking

Problem-solving

Attention to Detail

Tech-savvy

Education

Experience in Hospitality or Customer Service

Job description

Are You the Duck We are Looking For? Take a gander at this post...

Accent Inns, the hotel with a rubber duck in every room, is searching for a part-time Guest Service Agent (Weekends Required) to join our team at our Kamloops location. The ideal candidate will also be able to work occasional Night Audit shifts.

Accent Inns is a family-owned, BC-based hospitality company that LEADS WITH LOVE. Our top priority is the happiness of our staff, whom we call our Fam-Jam because we are like family.

Our success is driven by living by our four Core Values every day:

• Be Real
• Have Fun
• Make Everything Better
• Have Each Other's Backs

We want our Fam-Jam to feel well taken care of by us and each other. That's who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums, plus you get free mental health benefits. We also offer several work perks:

• Free nights at any of our hotels plus discounts for friends & family
• Gift cards for achieving targets
• Employee purchase program with great deals on electronics, linens, and more
• Live your Best Life fund to help pay for courses that improve your life, whether or not they're related to your role with us

And these are just a few!

What You Do

• Embark each day embodying our four Core Values, bringing your positive energy to brighten the days of colleagues and guests alike.
• Be the first friendly face guests see—greet them with a warm smile and enthusiastic welcome.
• Assist guests with check-in, support their needs during their stay, and settle their accounts accurately upon departure.
• Serve as the nerve center of our hotel operations, managing the lobby in a fast-paced environment and facing new challenges daily with confidence.

What You Need

• Weekend availability is required
• A fun-loving personality
• Excellent conversational skills
• Ability to perceive and respond to others' feelings
• Tech-savvy with systems expertise
• Multi-tasking skills and resilience under pressure
• Attention to detail
• Problem-solving skills with a keen eye
• Experience in customer service, reception, hospitality, tourism, or retail is beneficial

Join Our Fam-Jam

Don't miss this great opportunity to join our Accent Inns family! If this sounds like you, apply now and be sure to include a note about why you want to work with us!

Learn more about us on our Fam Jam Website!

#indlp