Guest Room Attendant

Omni Hotels & Resorts; Golden Horseshoe; On-site; CAD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking motivated Guest Room Attendants to maintain high cleanliness standards in a vibrant work environment. This role involves refreshing rooms for guests and preparing them for new arrivals, ensuring every detail meets exceptional service standards. If you have a passion for service and enjoy a dynamic workplace, this opportunity could be your perfect fit. Join a team that values respect and empowerment, and contribute to creating memorable experiences for guests.

Qualifications

• Previous cleaning experience required, preferably in hotel housekeeping.
• Ability to stand, bend, and do repetitive movements for long periods.

Responsibilities

• Maintain cleanliness in guest rooms by making beds and cleaning bathrooms.
• Restock and replace used items within guest rooms.
• Respond to hotel guests efficiently and in a friendly manner.

Skills

Basic English skills

Cleaning experience

Customer service

Ability to lift 20-25 pounds

Job description

Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

• Follows Omni’s Moments of Service or Forbes Service standards as applicable
• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner
• Reports and damages and/or maintenance problems to the Supervisor, the PBX operator or to the Housekeeping Coordinator

Qualifications

• Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests)
• Previous cleaning experience required
• Previous experience in hotel housekeeping preferred
• Ability to stand, bend and do repetitive movements for long periods of time
• Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds
• Ability to push and pull housekeeping supply cart
• Ability and willingness to work a varied schedule which includes working on weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].