Guest Experience Leader (Shift Supervisor)

Pilot Flying J; Whitecourt; On-site; CAD 32,000 - 40,000; Full time

Benefits offered by this job

Fuel Discount

Weekly Pay

RRSP (for Full Time Employees)

Extended Health Care Benefits (for FT)

Job summary

Pilot Company is hiring a Shift Leader to supervise store staff and daily operations with a strong emphasis on customer service. The role requires self-motivation to support managers and ensure facilities are well-maintained and run smoothly.

Pay starts between $16.85 and $21.25 per hour, with opportunities to grow. Candidates should be familiar with retail operations, be reliable, and able to work nights, days, weekends, and holidays.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills and ability to maintain a customer-focused culture.
• Proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors and corporate representatives.
• Ability to work a flexible schedule including nights, days, weekends and holidays.
• Background check is required.

Responsibilities

• Supervise store employees and general store operations.
• Respond to customer needs with excellent service.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Demonstrate knowledge of PFJ's quality commitment and store operations.

Skills

Retail operations

Customer service

Teamwork

Tech literacy

Tools

Calculator

Computer

Job description

Pilot Company is hiring a Shift Leader to supervise store staff and daily operations with a strong emphasis on customer service. The role requires self-motivation to support managers and ensure facilities are well-maintained and run smoothly.

Pay starts between $16.85 and $21.25 per hour, with opportunities to grow. Candidates should be familiar with retail operations, be reliable, and able to work nights, days, weekends, and holidays.