Guest Experience Lead — Movement Health Clinic

Myo; Calgary; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

100% Employer-Paid Extended Health Benefits

Group RRSP with Profit-Sharing

Discounted Pet Insurance

Complimentary paid staff treatment sessions

Bonus for referral of new team members

Employer-paid Mental Health Support

Job summary

A modern physical therapy provider in Calgary is seeking passionate Front Desk Associates to create welcoming experiences for clients. The role involves managing schedules, ensuring positive client interactions, and maintaining a clean and organized clinic. Ideal candidates have 1+ years in customer service or hospitality, excel in communication, and prioritize their own health. Myo offers comprehensive benefits including health coverage and mental health support.

Qualifications

• 1+ years of experience in customer service or hospitality role.
• Ability to ensure positive client interactions and experiences.
• Passion for the services offered and ability to communicate value.

Responsibilities

• Provide exceptional service and hospitality to all clients.
• Introduce new clients to the service offerings.
• Manage the clinic schedule and optimize booking strategies.
• Ensure accurate filing of claims, invoices, and transactions.
• Maintain cleanliness and organization of the clinic.
• Engage in client follow up and marketing initiatives.

Skills

Customer service

Hospitality

Attention to detail

Communication

Problem-solving

Job description

A modern physical therapy provider in Calgary is seeking passionate Front Desk Associates to create welcoming experiences for clients. The role involves managing schedules, ensuring positive client interactions, and maintaining a clean and organized clinic. Ideal candidates have 1+ years in customer service or hospitality, excel in communication, and prioritize their own health. Myo offers comprehensive benefits including health coverage and mental health support.