Guest Experience Host – Fast-Paced Restaurant

Kaizen Lab Inc.; Saskatoon; Hybrid; CAD 29,000 - 35,000; Full time

Job summary

Dakota Dunes Resort is seeking a friendly Restaurant Host to greet guests, manage reservations and seating, and coordinate with the front-of-house team for a smooth dining flow.

The role requires excellent communication, a guest-focused attitude, and the ability to work evenings, weekends, and holidays in Saskatoon, Canada. Visa requirements apply; Indigenous employment equity initiatives are encouraged.

Qualifications

• Previous hospitality, restaurant, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Friendly, professional, and guest-focused attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and efficient in a fast-paced environment.
• Ability to work independently and as part of a team.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods.
• High school diploma or equivalent preferred.

Responsibilities

• Greet and welcome guests promptly and professionally.
• Manage reservations, waitlists, and seating arrangements.
• Provide accurate wait times and escort guests to their tables.
• Present menus and introduce guests to their server.
• Answer phone calls and assist with reservations and guest inquiries.
• Monitor table availability and coordinate seating with servers and management.
• Assist guests with special requests and accessibility needs.
• Maintain a clean and organized host stand and entrance area.
• Support front-of-house duties, including table clearing and resetting.
• Address guest concerns professionally and escalate issues when needed.
• Thank guests upon departure and invite them to return.
• Follow company, health and safety, and service standards.
• Perform other duties as assigned.

Skills

Guest service

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

Dakota Dunes Resort is seeking a friendly Restaurant Host to greet guests, manage reservations and seating, and coordinate with the front-of-house team for a smooth dining flow.

The role requires excellent communication, a guest-focused attitude, and the ability to work evenings, weekends, and holidays in Saskatoon, Canada. Visa requirements apply; Indigenous employment equity initiatives are encouraged.