Guest Experience Associate - Weekend Warrior

Rise People; Squamish; On-site; CAD 28,000 - 30,000; Part time

Job summary

Rise People in Squamish, BC is seeking a part-time Guest Experience Associate for weekend shifts. The role is 10–20 hours and starts Aug 28, 2026. You will greet guests, share information, process tickets, and support café, gift shop, and operations as needed.

Ideal candidates are friendly, communicative, and able to multitask in a dynamic outdoor setting. Cash handling and POS experience are a plus, with weekend availability required.

Qualifications

• Friendly, outgoing, and passionate about customer service.
• Strong communication and interpersonal skills.
• Experience with computers, cash handling, POS systems, and basic math.
• Organized and able to multitask in a fast-paced environment.
• Reliable team player with strong problem-solving skills.
• Previous experience in customer service, retail, admissions, or tourism is an asset.
• Willingness to complete a Criminal Record Check.
• Flexible availability, including weekends, evenings, and holidays.
• Outdoor, guest-facing role in varying weather conditions.
• Requires standing and walking for extended periods.
• May occasionally lift up to 20 lbs and use step stools or ladders.

Responsibilities

• Welcome and assist guests with a friendly, professional attitude.
• Answer questions and provide information about attractions, services, and policies.
• Resolve guest concerns and escalates issues when needed.
• Promote a positive and inclusive guest experience.
• Act as a knowledgeable ambassador for Squamish Canyon.
• Process ticket sales and payments accurately.
• Handle cash, reconcile tills, and maintain transaction records.
• Maintain organized guest services documentation and tracking systems.
• Keep ticketing and guest-facing areas clean, organized, and welcoming.
• Collaborate with internal teams, tour operators, and external partners.
• Support daily operational tasks and assist in other departments as required.

Skills

Customer service

Communication

Interpersonal skills

Cash handling

Basic math

Tools

POS systems

Cash register

Job description

Guest Experience Associate - Weekend Warrior
Squamish, BC Guest Experience Part-time Aug 15, 2026 Hourly: $20 - $22

Guest Experience Associate - Weekend Warrior
Squamish Canyon
Location: Squamish, BC

Start Date: August 28th 2026

Availability: Must be available weekends - Mid-week shifts available occassionally

Type: Part Time 10 to 20 hours

Join the Squamish Canyon Guest Experience Team and help create memorable experiences for visitors at Squamish's newest eco-attraction. Opened in August 2025, Squamish Canyon features a 1.5 km boardwalk and canyon walkway through the coastal rainforest along Mamquam Canyon, offering guests a unique connection to nature.

As a Guest Experience Associate, you'll be the first point of contact for our guests, providing exceptional service, sharing information, and helping ensure every visitor leaves with a positive experience. Team members are cross-trained and may also support the Café, Gift Shop, and Operations teams as needed.

Key Responsibilities

Guest Experience

Welcome and assist guests with a friendly, professional attitude.

Answer questions and provide information about attractions, services, and policies.

Resolve guest concerns and escalates issues when needed.

Promote a positive and inclusive guest experience.

Act as a knowledgeable ambassador for Squamish Canyon.

Additional duties as needed

Admissions & Operations

Process ticket sales and payments accurately.

Handle cash, reconcile tills, and maintain transaction records.

Maintain organized guest services documentation and tracking systems.

Keep ticketing and guest-facing areas clean, organized, and welcoming.

Collaborate with internal teams, tour operators, and external partners.

Support daily operational tasks and assist in other departments as required.

Qualifications

Friendly, outgoing, and passionate about customer service.

Strong communication and interpersonal skills.

Experience with computers, cash handling, POS systems, and basic math.

Organized and able to multitask in a fast-paced environment.

Reliable team player with strong problem-solving skills.

Previous experience in customer service, retail, admissions, or tourism is an asset.

Willingness to complete a Criminal Record Check.

Flexible availability, including weekends, evenings, and holidays.

Outdoor, guest-facing role in varying weather conditions.

Requires standing and walking for extended periods.

May occasionally lift up to 20 lbs and use step stools or ladders.

Discounted admission tickets for friends

Annual passes for family members and spouses

Discounts on food, beverages, and gift shop purchases

Seasonal staff events and team-building activities

Why Join Us?

Work in a spectacular natural setting, be part of an exciting new attraction, and help create unforgettable experiences for guests from around the world.