Guest Experience Ambassador — Seasonal Front Desk

Restaurant Jasper; Municipality of Jasper; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and

Job summary

Pursuit Collection Jasper, AB is hiring for a full-time seasonal Front Desk Agent in Jasper National Park. You will welcome guests, check in and check out, promote rooms, process payments and reservations, and provide local information with a friendly, guest-focused approach.

We value excellent communication, strong interpersonal skills, superb attention to detail, and the ability to multi-task in a fast-paced environment.

Qualifications

• Committed to exceptional guest service.
• Excellent communication and interpersonal skills.
• Must thrive on dealing with people and be guest focused.
• Superb attention to detail.
• Ability to multi-task while handling high-pressure situations.
• Ability to work all days and shifts, mornings, evenings, weekends.
• High school or equivalent education.

Responsibilities

• Welcome and register arriving guests.
• Promote and sell rooms.
• Check-out departing guests, review guest accounts.
• Post incidental charges to rooms and process payments.
• Handle reservations by phone and in person.
• Provide information on hotel facilities, local points of interest, services in area.
• Communicate with other departments.
• Respond to guest concerns and complaints.

Skills

Guest service

Communication

Interpersonal skills

Attention to detail

Multi-tasking

Flexible shifts

Teamwork

Education

High school diploma

Job description

Pursuit Collection Jasper, AB is hiring for a full-time seasonal Front Desk Agent in Jasper National Park. You will welcome guests, check in and check out, promote rooms, process payments and reservations, and provide local information with a friendly, guest-focused approach.

We value excellent communication, strong interpersonal skills, superb attention to detail, and the ability to multi-task in a fast-paced environment.