Guest Attendant

GetHired, Inc.; Stratford; On-site; CAD 25,000 - 26,000; Part time

Job summary

GetHired, Inc. is seeking a Guest Attendant for an ongoing part-time role on-site at 480 Downie Street, Stratford, Ontario. The position supports daily resident needs, dining services, and medication routines while promoting resident dignity and well-being.

Qualifications include 1–2 years in customer service or healthcare, post-secondary education in related fields, and ability to pass a background check. Flexible days and shifts required.

Qualifications

• 1–2 years of experience in customer service, hospitality, healthcare, or seniors’ living is preferred.
• Must successfully complete a criminal background check, including Vulnerable Sector Screening.
• Medical clearance required.

Responsibilities

• Respond to resident call bells and provide assistance with daily care needs while ensuring comfort, safety, and dignity.
• Administer medications and treatments, prepare medication carts, monitor supplies, coordinate refills, and maintain accurate medication records in accordance with policies and regulations.
• Complete resident wellness checks, monitor changes in condition or behaviour, and report concerns to the Health and Wellness Manager or designate.
• Support dining services by completing resident census checks, monitoring resident well-being, providing tray service, and assisting dining staff as required.
• Complete required documentation, including charting, MARs, narcotic counts, communication logs, wellness checklists, and shift reports.
• Assist residents with escorts, transfers, supervision, laundry, linen changes, and other support services.
• Maintain a safe and organized environment by sanitizing equipment, tidying nursing stations, and reporting safety concerns or maintenance issues.
• Participate in shift handovers, emergency procedures, fire safety protocols, welcome new residents, and complete other duties assigned by the Manager or designate.

Skills

Customer service

Healthcare experience

Compassionate care

Documentation

Communication

Education

Healthcare education

Tools

Microsoft Office

Job description

Position: Guest Attendant
Reports to: Health and Wellness Manager
Job Status: Ongoing Part-Time/ Casual, Onsite
Hours: 7am - 3pm EST. Hours of Work Biweekly:15 hours
Location: 480 Downie Street, Stratford, Ontario, N5A 7Y5
Pay: $18-19/hour

Your Day to Day:

The Guest Attendant provides safe, compassionate, and resident-centered care by supporting daily resident needs, medication routines, and community operations while promoting resident dignity, comfort, and well-being. Specifically, the Guest Attendant will be responsible for:

• Respond to resident call bells and provide assistance with daily care needs while ensuring comfort, safety, and dignity.
• Administer medications and treatments, prepare medication carts, monitor supplies, coordinate refills, and maintain accurate medication records in accordance with policies and regulations.
• Complete resident wellness checks, monitor changes in condition or behaviour, and report concerns to the Health and Wellness Manager or designate.
• Support dining services by completing resident census checks, monitoring resident well-being, providing tray service, and assisting dining staff as required.
• Aprons must be worn when serving in dining rooms.Complete required documentation, including charting, MARs, narcotic counts, communication logs, wellness checklists, and shift reports.
• Assist residents with escorts, transfers, supervision, laundry, linen changes, and other support services
• .Maintain a safe and organized environment by sanitizing equipment, tidying nursing stations, and reporting safety concerns or maintenance issues.
• Participate in shift handovers, emergency procedures, fire safety protocols, welcome new residents, and complete other duties assigned by the Manager or designate.

What You Bring to the Table:

• Post-secondary education in Hospitality, Gerontology, Social Services, Healthcare, or a related field is preferred.
• 1–2 years of experience in customer service, hospitality, healthcare, or seniors’ living is preferred.
• Compassionate and respectful approach when supporting older adults.Strong communication, organization, and documentation skills.
• Ability to prioritize tasks and work independently or as part of a team.
• Must successfully complete a criminal background check, including Vulnerable Sector Screening.
• Medical clearance required.Flexible availability to work days, evenings, overnight shifts, weekends, and holidays as required.

Nice to have:

• Experience with medication administration, MAR documentation, and medication carts.
• Knowledge of senior living operations and resident care practices.
• Strong computer skills, including Microsoft Office and general applications.
• Additional languages are an asset to support a diverse resident community.
• CPR and First Aid certification