Guest Attendant

GetHired, Inc.; Elizabethtown-Kitley; On-site; CAD 23,000 - 29,000; Part time

Job summary

GetHired, Inc. is seeking a Guest Attendant to provide compassionate, resident-centered care onsite in Brockville, Ontario. The role supports daily resident needs, medication routines, and community operations while upholding dignity and well-being.

You will respond to call bells, assist with daily care, administer medications, and help with dining services. Strong communication and organizational skills are required, with flexibility for variable shifts.

Qualifications

• Post-secondary education in Hospitality, Gerontology, Social Services, Healthcare, or related field preferred.
• 1–2 years of experience in customer service, hospitality, healthcare, or seniors’ living preferred.

Responsibilities

• Respond to resident call bells and assist with daily care while ensuring comfort, safety and dignity.
• Administer medications, prepare medication carts, monitor supplies, coordinate refills, and maintain med records per policies.
• Complete wellness checks and report changes to Health and Wellness Manager or designate.
• Support dining services with census checks, tray service, and assisting dining staff as required.
• Maintain documentation: charting, MARs, narcotic counts, logs, wellness checklists, and shift reports.
• Assist residents with escorts, transfers, supervision, laundry, and linen changes.
• Maintain safe, organized environment by sanitizing equipment and reporting safety or maintenance issues.
• Participate in handovers, emergency procedures, fire safety, welcome new residents, and other duties.

Skills

Customer service

Compassionate care

Documentation

Communication

Teamwork

Education

Healthcare education

Tools

Microsoft Office

Job description

Position: Guest Attendant Reports to: Health and Wellness Manager Job Status: Ongoing Casual, Onsite Location: 1813 County Road 2 East, Brockville, ON K6V 5T1 Pay: $18.22 /hour

Your Day to Day:

The Guest Attendant provides safe, compassionate, and resident-centered care by supporting daily resident needs, medication routines, and community operations while promoting resident dignity, comfort, and well-being.

Specifically, the Guest Attendant will be responsible for:

• Respond to resident call bells and provide assistance with daily care needs while ensuring comfort, safety, and dignity.
• Administer medications and treatments, prepare medication carts, monitor supplies, coordinate refills, and maintain accurate medication records in accordance with policies and regulations.
• Complete resident wellness checks, monitor changes in condition or behaviour, and report concerns to the Health and Wellness Manager or designate.
• Support dining services by completing resident census checks, monitoring resident well-being, providing tray service, and assisting dining staff as required.
• Aprons must be worn when serving in dining rooms.Complete required documentation, including charting, MARs, narcotic counts, communication logs, wellness checklists, and shift reports.
• Assist residents with escorts, transfers, supervision, laundry, linen changes, and other support services
• .Maintain a safe and organized environment by sanitizing equipment, tidying nursing stations, and reporting safety concerns or maintenance issues.
• Participate in shift handovers, emergency procedures, fire safety protocols, welcome new residents, and complete other duties assigned by the Manager or designate.

What You Bring to the Table:

• Post‑secondary education in Hospitality, Gerontology, Social Services, Healthcare, or a related field is preferred.
• 1–2 years of experience in customer service, hospitality, healthcare, or seniors’ living is preferred.
• Compassionate and respectful approach when supporting older adults.Strong communication, organization, and documentation skills.
• Ability to prioritize tasks and work independently or as part of a team.
• Must successfully complete a criminal background check, including Vulnerable Sector Screening.
• Medical clearance required.Flexible availability to work days, evenings, overnight shifts, weekends, and holidays as required.

Nice to have:

• Experience with medication administration, MAR documentation, and medication carts.
• Knowledge of senior living operations and resident care practices.
• Strong computer skills, including Microsoft Office and general applications.
• Additional languages are an asset to support a diverse resident community.
• CPR and First Aid certification