Guest Activities Animator

Fairmont Hotels & Resorts; Lake Louise; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Subsidized onsite accommodations

Job summary

Fairmont Chateau Lake Louise is seeking a Guest Activities Animator to plan and deliver daily activities within the Resort Activities Department, including social programs, kids’ events, and guided experiences.

You will lead small-group e-bike tours, present interpretive content, support program development, and ensure safety and guest satisfaction in Banff National Park.

Qualifications

• Minimum 1 year of experience facilitating recreational activities or guest programs.
• Comfortable leading groups and speaking to crowds using a microphone.
• CPR and First Aid certification required.

Responsibilities

• Lead guided e-bike tours for groups of up to 8 and share local history and ecology.
• Deliver interpretive programs for groups up to 50 and assist in program development.
• Train teammates on activity execution and ensure consistent guest experience.
• Maintain activity spaces and equipment, ensure safety and cleanliness.
• Support booking updates and guest communications.

Skills

Public speaking

Group leadership

Interpersonal skills

Communication

Problem solving

Safety awareness

Education

CPR/First Aid certification

Job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Guest Activities Animator is responsible for organizing and delivering daily activities within the Resort Activities Department, including social programs, kids’ events, and guided experiences. This role is highly guest-facing, providing opportunities to develop confidence in leading groups, storytelling, and public speaking — all foundational skills for a future Apprentice Guide role.

A key component of this role is leading small-group e-bike tours to local landmarks, helping guests connect with the area’s natural and cultural history. The Animator will also assist in program development, maintaining activity areas, and supporting the department in operations and guest service excellence.

Pay Rate: $21.27/hour

Start Date: October 2026

Key Responsibilities

Guest Experience & Group Facilitation

• Lead guided e-bike tours for groups of up to 8 guests, sharing knowledge about local landmarks, history, and ecology.
• Perform interpretive presentations and activities for groups of up to 50 guests, including indoor and outdoor programs.
• Assist and shadow Resort Activities Guides on interpretive and adventure programs to develop guiding skills.
• Deliver engaging activities for both adults and children, adapting to guest needs and group dynamics.
• Consistently provide professional, friendly, and engaging guest service.

Program Development & Training

• Collaborate with the team to develop, implement, and improve social and kids’ activities.
• Train other team members on activity execution and maintain consistency of guest experience.
• Begin creating and delivering small interpretive experiences under supervision to develop guiding skills.

Operational & Safety Responsibilities

• Organize activity spaces, maintain equipment, and ensure areas are clean, safe, and fully stocked.
• Assist with activity booking system updates and communications to ensure accurate guest information.
• Follow safety protocols, instruct guests in the use of equipment, and monitor compliance with hotel and government regulations.
• Support the department with other operational duties as required, including rental shop, health club, and Fairmont Fitness.
• Physically capable of frequent standing, walking, extended riding of an electronically assisted bike, lifting (up to 90 lbs), kneeling, pushing, and pulling.

Qualifications

• Minimum 1 year of experience facilitating recreational activities or guest programs.
• Comfortable leading groups, speaking in front of crowds, and using a microphone.
• Certification in CPR and First Aid required.
• Creative, energetic, highly responsible, and self-motivated.
• Strong interpersonal, communication, and problem-solving skills.