Growth Onboarding Program Lead

Stripe; Toronto; Hybrid; CAD 110,000 - 180,000; Full time

Job summary

Stripe in Toronto is seeking a product-focused Technical Program Manager to drive onboarding programs within Growth. You will own one of the most strategically consequential programs, shaping direction, health, and outcomes across Stripe's onboarding experience end-to-end.

You will set the program strategy in partnership with Growth leadership, coordinating DRIs across Growth, Dashboard, Docs, Marketing, and product teams to resolve hard, ambiguous ownership questions and ensure alignment.

Qualifications

• 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
• Strong product sense and ability to understand enterprise customer needs
• Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
• Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
• Proven track record of successful program delivery in complex technical environments
• Bachelor's degree or equivalent practical experience

Responsibilities

• Drive Stripe's onboarding programs and own end-to-end onboarding experience.
• Set program strategy in partnership with Growth leadership and hold organizations accountable.
• Drive cross-org decisions across DRIs in Growth, Dashboard, Docs, Marketing, and product teams.
• Influence and shape product and engineering roadmaps with a program-level perspective.
• Advocate for cross-cutting investments across teams.

Skills

Technical program management

Cross-functional leadership

Product sense

Communication

Program delivery

Education

Bachelor's degree or equivalent

Job description

Stripe in Toronto is seeking a product-focused Technical Program Manager to drive onboarding programs within Growth. You will own one of the most strategically consequential programs, shaping direction, health, and outcomes across Stripe's onboarding experience end-to-end.

You will set the program strategy in partnership with Growth leadership, coordinating DRIs across Growth, Dashboard, Docs, Marketing, and product teams to resolve hard, ambiguous ownership questions and ensure alignment.