Growth-Minded Small Business Banker

TD; Markham; On-site; CAD 53,000 - 74,000; Full time

Job summary

TD is seeking a Business Banking specialist in Markham, ON, to engage small business customers and handle Business Account openings and signing officer changes by phone using digital tools. The role supports sales and advisory activities, promotes account plans, and ensures compliance with end-to-end procedures.

A self-starter with 2+ years of direct phone-based customer experience is preferred, with an undergraduate degree as an asset.

Qualifications

• 2 years or more experience in direct to customer phone channel.
• Undergraduate degree or equivalent is an asset.

Responsibilities

• Open Business Account and complete Business signing authority Changes for New and existing Business customers over the phone using digital technology.
• Promote and offer advice on Business Account plans suitable to customers’ daily needs.
• Follow end-to-end procedures for Business Account openings and Signing Officer Changes to ensure compliance.
• Identify small business credit and credit card opportunities and submit/fulfill credit requests under $50,000.
• Support and refer customers to appropriate TD partners for additional services.
• Minimize operational and regulatory risk by complying with Bank and industry Code of Conduct.

Skills

Phone-based sales

Customer service

Self-starter

Education

Undergraduate degree or equivalent

Job description

TD is seeking a Business Banking specialist in Markham, ON, to engage small business customers and handle Business Account openings and signing officer changes by phone using digital tools. The role supports sales and advisory activities, promotes account plans, and ensures compliance with end-to-end procedures.

A self-starter with 2+ years of direct phone-based customer experience is preferred, with an undergraduate degree as an asset.