Growth-Driven Account Director (Hybrid)

DEPT®; Toronto; Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Hybrid/Remote working policy

Competitive salary based on experience

Mental health support and sick pay

Job summary

DEPT®, a Growth Invention company in Toronto, is hiring for a Global Studios account leadership role on a 12-month fixed-term contract with hybrid work. You’ll manage multi-channel campaigns, coordinate cross-functional teams, and drive growth for top clients.

You’ll lead planning, proposals and delivery, mentor teammates, and help develop processes to maximize profitability and client impact. Experience in a fast-paced, client-facing environment is essential.

Qualifications

• Experience delivering integrated, multi-channel marketing campaigns.
• Strong account, project, budget, and stakeholder management skills.
• Excellent organisation with the ability to manage multiple priorities in a fast-paced environment.
• Strong communication, problem-solving, and decision-making abilities.
• Experience leading and developing high-performing teams.
• Commercial awareness with business development and client growth experience.
• Knowledge of digital production and creative workflows.
• Proactive, adaptable, and solutions-focused with strong attention to detail.
• Proficiency with Microsoft Office and project management tools.

Responsibilities

• Manage client accounts and projects from briefing through delivery, ensuring work is completed on time, on budget, and to a high standard.
• Build and maintain strong client relationships, acting as a trusted advisor and managing expectations.
• Coordinate cross-functional teams, balancing workloads and communicating client feedback effectively.
• Oversee project scope, budgets, contracts, and resources to maximise account performance and profitability.
• Lead account planning, proposals, presentations, and new business opportunities.
• Drive process improvements and ensure consistent delivery across all projects.
• Monitor account performance and provide strategic recommendations based on client objectives and results.
• Mentor and support junior team members, resolving project challenges and escalations.
• Lead and develop project teams, delegating work effectively and fostering collaboration.
• Support hiring, onboarding, performance management, and professional development.
• Encourage innovation, continuous improvement, and high-quality delivery across the team.
• Manage change effectively and communicate priorities to ensure smooth execution.

Skills

Campaign management

Account management

Budget management

Leadership

Client relationship

Digital production

MS Office

Project management tools

Communication

Problem solving

Tools

Microsoft Office

Project management tools

Job description

DEPT®, a Growth Invention company in Toronto, is hiring for a Global Studios account leadership role on a 12-month fixed-term contract with hybrid work. You’ll manage multi-channel campaigns, coordinate cross-functional teams, and drive growth for top clients.

You’ll lead planning, proposals and delivery, mentor teammates, and help develop processes to maximize profitability and client impact. Experience in a fast-paced, client-facing environment is essential.