Groups Coordinator

Cabot Corporation; Nova Scotia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality company in Inverness, Nova Scotia, is seeking a Groups Coordinator to enhance service delivery and coordinate group bookings. The ideal candidate has experience in guest services and a passion for event planning. This full-time position offers a dynamic work environment and competitive benefits.

Benefits

Learning & training opportunities

10 green fees

Complimentary family golf round

Friends and Family Rates for Golf and Lodging

Healthcare benefits for permanent and returning seasonal team members

Access to Employee Assistance Program

Qualifications

• Minimum 2 years' experience in Guest Services.
• Dynamic, enthusiastic, and innovative leader who thrives under pressure.
• Proven time management skills with a strength for multitasking.
• Organized, self-motivated, and goal oriented.

Responsibilities

• Be the primary point of contact for large groups.
• Assist with orchestrating and expediting the check-in / check-out process.
• Work collaboratively with various departments to ensure smooth operations.

Skills

Team Collaboration

Event Planning

Customer Interaction

Problem-Solving

Networking

Education

Degree or Diploma in Hotel / Hospitality Management

Tools

Microsoft Office

Job description

Inverness, Nova Scotia

Mid Level

full_time

Top Benefits

• Learning & training opportunities
• 10 green fees
• Complimentary family golf round

About the role

Title: Groups Coordinator

Reports to: Senior Manager, Reservations & Revenue

Job Type: Full Time, Year Round

Location: Inverness, Nova Scotia, B0E 1N0

About Cabot Cape Breton Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness. Cabot Cape Breton features 46 holes of exhilarating golf and one of the best resort experiences in Canada. With two acclaimed World Top 100 courses, a 10-hole short course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19 upscale Golf Villas, 30 luxury homes, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.

We are seeking out purpose driven and passionate people who embrace Cabot's values. Our #cabotcrew brings their unique spirit and individual character and shows up with all their heart to create a warm welcome to a magical place where remarkable memories are made.

If you join our team, you will live our values :

Confidence, Authenticity, Humility, Warmth

Position Overview

As Groups Coordinator, you share a passion for service excellence and infuse enthusiasm into everything you do. You will be the primary point of contact for large groups. From initial inquiries to formalizing bookings for golf, dining and rooms, to assisting with orchestrating and expediting the check-in / check-out process, and assuring that our guests needs are met and their expectations exceeded through the delivery of a unique, world-class luxury experience.

You Will Thrive In This Role If You Enjoy

• Team Collaboration: Working well with various departments (catering, housekeeping, activities) to ensure smooth operations.
• Event Planning: They love organizing and coordinating events, from corporate retreats to weddings, ensuring everything runs smoothly.
• Customer Interaction: Building relationships with clients and understanding their needs can be very rewarding.
• Problem-Solving: They often enjoy the challenge of addressing unexpected issues and finding creative solutions.
• Networking: They often enjoy connecting with vendors, clients, and other professionals in the hospitality industry.

Preferred Qualifications And Skills

• Minimum 2 years' experience in Guest Services
• Degree or Diploma in Hotel / Hospitality Management or related discipline an asset
• Dynamic, enthusiastic, and innovative leader who thrives under pressure
• Skilled in service recovery, consistent guest follow up and follow through
• Proven time management skills with a strength for multitasking
• Organized, self-motivated, and goal oriented
• Highest level of attention to detail as it relates to daily tasks
• A thorough understanding of the structure of the tourism and travel industry
• Knowledge of Cabot / Inverness / Cape Breton an asset
• Computer skills including Microsoft Office

Requirements Of The Role You Should Be Aware Of

• Based on the nature of our business and the service we provide to our guests, you must consent to a criminal background check as a condition of employment and an additional criminal background check every two years.
• As a seasonal resort business, you can anticipate a schedule that will involve day, evening, night, and weekend work.

Our Benefits

• Access to learning & training opportunities to build your career.
• 10 green fees
• Complimentary Family Golf Round
• Friends and Family Rates for Golf and Lodging
• Discounts in our Retail Shops & Restaurants
• Access to our Employee Assistance Program
• Subsidized Team Housing, based on availability.
• Healthcare benefits for permanent and returning seasonal team members.

About Cabot

Hospitality

201-500

Cabot is the developer and operator of a diverse collection of residential, resort, golf club and master-planned communities. The portfolio includes the award-winning Cabot Cape Breton in Nova Scotia, Cabot Saint Lucia in the Caribbean, and most recently added Cabot Revelstoke in British Columbia. Cabot continues to build upon a legacy of excellence in golf, luxury residential offerings and boutique resort lifestyle across each unique property where owners and guests have exclusive access to destination specific experiences and an unparalleled quality of service.