Group Tour Planner

Go2hr; North Vancouver; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Health benefits

IATA card

Travel perks

Dental care

Employee assistance program

On-site parking

Job summary

Ellison Travel & Tours seeks a Group Travel Planner to join our Vancouver team. This full-time role focuses on booking tours, insurance and travel arrangements for clients, while assisting our Group Planning team.

The successful candidate will deliver high-level customer service, thrive under pressure, and contribute to a zealous, knowledgeable team of travel professionals. We value adaptability, integrity and a passion for travel.

Qualifications

• Excellence in customer service and people skills.
• Event planning experience is an asset.
• Strong organizational skills with attention to detail.
• Passion for travel and tech-savvy to adapt to new systems.
• Post-secondary diploma in Travel & Tourism or related field.
• TICO or BC Insurance certification preferred.

Responsibilities

• Book tours, insurance and travel arrangements for clients.
• Support our Group Planning team with planning tasks.
• Provide a high level of customer service under pressure.
• Adapt to change and work well in a team.

Skills

Customer service

Event planning

Organizational skills

Tech savvy

Integrity

Professionalism

Education

Travel & Tourism diploma

TICO BC Insurance cert

Job description

• Accessible Employer: Yes
• Open to International applicants with valid Canadian Work permits: No

We're a Canadian, family-owned travel company with over 45 years of experience helping people explore the world. From group and student tours to women's travel and performing arts and more.

Job Description: The successful candidate will be responsible for supporting our group travel division by becoming knowledgeable on our tour products; booking tours, insurance and other travel arrangements for clients; and assisting our experienced Group Planning team.

About the Role: The Group Travel Planner is a full-time role that provides a high level of customer service, must work well under pressure and be a team-focused individual with the ability to adapt and support change. We welcome you to come join our zealous and knowledgeable team of travel professionals!

Why Ellison Travel & Tours?

Offices in Exeter and London (ON), and Vancouver (BC) with network of Ellison Travel professionals across Canada
Travel Leaders Network Affiliate, and Uniglobe Member
Award winning, family run business
100% Canadian owned and operated
Competitive pay, health benefits, IATA card and other travel perks
About You: The ideal candidate will have the following skills and experience:

• Excellence in customer service and people skills, as well as resourceful administrative skills
• Event planning experience an asset
• Strong organizational skills and attention to accuracy, detail and compliance
• Passion for travel
• Tech savvy, comfortable with new and changing technology
• High level of integrity, sense of accountability, and professionalism
• Post-secondary diploma (Travel & Tourism diploma or education an asset)
• TICO Certificate or BC Insurance (certification can be completed following hire as part of the training process)

You must be legally eligible to work in Canada to apply.

This is an existing Job Opportunity. Ellison Travel & Tours does not use AI to screen applicants.

Ellison Travel & Tours will accommodate individual accessibility needs throughout the hiring process. We ask that applicants make their needs known when first contacted by our recruitment team.

Responsibilities & Qualifications

About You: The ideal candidate will have the following skills and experience:

• Excellence in customer service and people skills, as well as resourceful administrative skills
• Event planning experience an asset
• Strong organizational skills and attention to accuracy, detail and compliance
• Passion for travel
• Tech savvy, comfortable with new and changing technology
• High level of integrity, sense of accountability, and professionalism
• Post-secondary diploma (Travel & Tourism diploma or education an asset)
• TICO Certificate or BC Insurance (certification can be completed following hire as part of the training process)

45000

Other Perks/Benefits

Company eventsDental careEmployee assistance programExtended health careOn-site parking