Group Leader, Materials Collection

Toronto Zoo; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Group Leader for Materials Collection. This role involves overseeing daily operations, managing staff assignments, and ensuring the efficient collection of materials. Ideal candidates will have a strong commitment to wildlife conservation and customer service, with the ability to work in a dynamic environment. Join a team dedicated to connecting people and animals while upholding the highest standards of safety and service. If you are enthusiastic and ready to make a difference, this is the perfect opportunity for you!

Qualifications

• Experience in Materials Collection or equivalent training.
• Strong interpersonal and customer service skills required.

Responsibilities

• Manage daily operations of Materials Collection.
• Assign work orders and support staff throughout the day.

Skills

Customer Service Skills

Interpersonal Skills

Communication Skills

Knowledge of Ontario Occupational Health & Safety Act

Physical Ability to Lift 44 lbs

Education

Experience in Materials Collection

1-2 Years in Similar Role

Tools

Materials Collection Vehicles

Computer Literacy

Job description

Join to apply for the Group Leader, Materials Collection role at Toronto Zoo.

This range is provided by Toronto Zoo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$19.05/hr - CA$19.05/hr

Position Details

• Branch: Materials Collection
• Rate of Pay: $19.05 per hour
• Duration: Approx. May-September, 2025 (Non-Permanent)
• Hours of Work: 40 hours per week
• Number of Positions: 1

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science, and traditional knowledge to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

Position Purpose

The Seasonal Materials Collection Group Leader is responsible for the day-to-day operations of Materials collection, assigning work orders and job assignments, and following up through to completion. The group leader reports directly to the seasonal supervisor and full-time supervisor, receiving job-related tasks as per their request. The position involves dividing tasks among staff throughout the day and supporting the implementation of the Strategic Plan.

Core Responsibilities

• Respond to requests related to Materials Collection from supervisors.
• Assign work orders to seasonal staff.
• Organize various tasks among staff throughout the day.
• Manage ongoing demands from other departments related to Materials Collection.
• Perform materials collection duties such as garbage picking, bin collection, leaf-blowing, power-washing, and equipment maintenance.
• Operate Materials Collection vehicles.
• Provide customer service to guests.
• Follow all policies and branch instructions.
• Attend required training sessions.

Technical Knowledge and Skills

• Experience in Materials Collection as a seasonal worker or equivalent training/experience.
• 1-2 years proven experience in a similar role.
• Customer service skills; knowledge of Toronto Zoo is an asset.
• Strong interpersonal and communication skills.
• Knowledge of Ontario Occupational Health & Safety Act and WHMIS legislation is an asset.
• Valid Class G driver’s license with a good driving record.
• Computer literacy is an asset.
• Ability to work weekends, shifts, and holidays.
• Physical ability to walk long distances and lift up to 44 lbs.

While we appreciate all applicants, only those selected for an interview will be contacted. The successful candidate may need to provide a police reference check and/or driver’s abstract at their own expense. Candidates may be required to take written and/or practical exams related to the position.

The Toronto Zoo values inclusive recruitment practices and strives to create a workplace that reflects and celebrates the diversity of our city. Please inform us if you require accommodations during the interview process. We are committed to equity, diversity, and inclusion and encourage applications from all qualified individuals, especially from racialized persons, Indigenous peoples, persons with disabilities, LGBTQ2S+ persons, and women.