Group Leader Lab Support

Hitachi Vantara Corporation; Burnaby; On-site; CAD 100,000 - 117,000; Full time

Job summary

An established industry player is seeking a Group Leader Lab Support to lead their Lab Support team in Burnaby. This role involves overseeing simulator requirements, troubleshooting hardware issues, and mentoring team members. You'll play a key role in ensuring project success while adhering to budgetary constraints and timelines. With a focus on innovation and digital transformation, this position offers a unique opportunity to contribute to cutting-edge projects in the green energy sector. Join a collaborative environment where your expertise will be valued, and make a significant impact in a forward-thinking company.

Benefits

Health, Dental and Vision plans

Retirement Savings Plan

Company paid holidays

Maternity/Parental/Adoption top up pay

Annual Incentive plan

Life Insurance and Employee Assistance Plan

Qualifications

• 5 years of hands-on experience in Electronics in Ground Transportation, Aviation, or Automotive.
• Strong knowledge of electronic circuits and hardware connection diagrams.
• Experience with network troubleshooting and OS installations.

Responsibilities

• Supervise and mentor Lab Support team members, ensuring project milestones are met.
• Troubleshoot and resolve simulator hardware issues efficiently.
• Coordinate with other departments to resolve simulator issues quickly.

Skills

Electronics Experience

Network Troubleshooting

OS Installation (Windows/Linux)

Communication Skills

Education

Diploma or Bachelor's in Electronics or Electrical Engineering

Tools

AutoCAD

SAP

MS Office

Visio

Oscilloscopes

Multi-meters

Protocol Analyzers

Spectrum Analyzers

Job description

Location:Burnaby,British Columbia,Canada
Job ID: R1008496-HRG
Date Posted: May 7, 2025
Segment: Green Energy & Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail GTS Canada Inc.
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full-time
Remote: No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

Burnaby, British Columbia, Canada (On-Site)

We are looking for a Group Leader Lab Support to join our Lab Support team in Burnaby!

The Group Leader Lab Support works under the supervision of the Manager, Lab Support to review Simulator's requirements & design, work with Simulator HW design, troubleshoot, repair, configure, maintain, document the configuration of the in-house lab equipment / simulators and assign Lab Support staff tasks & progress to meet projects milestones within budget. The position also requires the mentoring and scheduling of activities for the Lab Support team located in the Vancouver office.

Key Requirements:

• Ensuring that assigned projects proceed according to schedule, within budget, and in accordance with all requirements - including revising plans and forecasts as required to accommodate changes in circumstances
  
• Developing bid estimates for new or proposed programs, including an assessment of foreseeable risks with the Toronto Lab management team
  
• Planning and carrying out all assigned work efficiently, with a minimum of supervision, and in accordance with company and departmental processes
  
• Prepares and supports preparation of capital budgets for future projects
  
• Supervises and mentors Lab Support team members, assigns their tasks, follow up on progress, ensures application of standards, practices/procedures, quality assurance, adherence to budgets to meet project milestones
  
• Supports the Manager, Lab Support with approval of timesheets, vacation requests and assisting in the selection, appraisal, and evaluation of staff
  
• An intimate knowledge of Work Instructions and the QMS requirements
  
• Promotes Company's project management and financial control principles and methods, as required at his level, by the manager
  
• Resolves simulators' issues in quick manner to reduce simulator downtime
  
• Maintains, troubleshoots and repairs simulator HW issues
  
• Communicates, coordinates(proactive) and get help from other departments to resolve simulator issues quickly
  
• Troubleshoots electrical issues according to design documentation
  
• Installs OS (Windows/ Linux based/ Virtual Machine) on PC/Servers, drivers and configure
  
• Configures network switch and routers
  
• Troubleshoots and resolves basic to medium network issues
  
• Reviews simulator requirements and provide feedback or comments to Simulator HW Design team in Toronto
  
• Conducts tests on in-house Simulator systems and performs HW FAT (Factory Acceptance Test) as per the procedures from the hardware designers
  
• Works closely with Simulator HW Design, review, recommend design changes/updates as needed
  
• Implementing designs in accordance with good design practices and applicable standards and guidelines
  
• Generates purchase requisitions as necessary to meet simulator/tool system and follows up with procurement
  
• Maintains configuration control of the lab hardware and software
  
• Maintains layout drawings of in-house simulator systems
  
• Allocates laboratory space as necessary for new HW
  
• Calibrates Test & Measurement Devices as per calibration intervals following the handbook
  
• Coordinate simulator validation on a yearly basis before expiry date
  
• Stays current with technology and new company products
  
• Ensures Lab operates to the company practices for HSE
  
• Maintains a clean and order lab operation
  
• Works closely with the Toronto Lab team to ensure implementation of Toronto Lab best practices are deployed and maintained
  
• Presents technical design proposals and reports to other engineering/management groups in clear, complete, concise and non-ambiguous terms
  
• Has the ability to present the department's position and effectively represent its interests
  
• Good interpersonal skills to deal confidently, courteously, and correctly with people at any level within the organization
  
• Up to 10% of travel can be expected (both domestic and international)
  

Required Skills and Experience:

• Diploma or Bachelor's degree in Electronics or Electrical Engineering
  
• Must have 5 years of hands-on (Electronics) experience in similar industries: Ground Transportation, Aviation, Automotive or Hydro
  
• Understands electronic circuits and hardware connection diagrams
  
• Experience using the following test equipment: oscilloscopes, multi-meters, protocol analyzers and spectrum analyzers
  
• Good knowledge of networks and network troubleshooting
  
• Serial (RS232,422,485) knowledge and TCP/IP knowledge
  
• OS installation knowledge in Windows, Linux and VMs
  
• Ability to troubleshoot basic to intermediate network issues
  
• Knowledge of hardware design to perform simulator customization
  
• Experience using the following software tools: AutoCAD, SAP, MS Office and Visio
  
• Able to work extra hours, weekends, holidays, as required by the business
  
• Strong oral and written communication skills in English
  

Preferred Skills and Experience:

• Able to lift and carry boxes of up to 50 lbs.
  
• Physical set-up of lab equipment including, lifting Servers, computer equipment; movement of equipment racks; running of cables and using hand tools for physical assembly
  
• Support after hours:
  o Able to work extra hours, weekends, holidays, when requested or required by the business
  o Able to be on call to support projects when requested or required by the business
  

Salary Range: $100 ,000 -$117 ,000

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Health, Dental and Vision plans - 100% of premiums are company-paid
  
• Retirement Savings Plan with a company contribution and a match, and without vesting period
  
• Company paid holidays - 3 weeks of vacation, Christmas closure, personal days and sick days
  
• Maternity/Parental/Adoption top up pay
  
• Annual Incentive plan
  
• Company provided Life Insurance, STD and Employee Assistance Plan
  

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers .

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail .

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