Grocery Customer Service Specialist

Thrifty-Foods; Delta; On-site; CAD 19,000 - 25,000; Full time

Job summary

Thrifty-Foods in Delta, BC is seeking a Grocery Clerk to deliver exceptional customer service and contribute to a positive shopping experience. You will handle stock, promotions, and basic back-room duties while maintaining a clean, organized store and assisting customers with needs.

The role requires strong communication skills, the ability to work independently in a fast-paced setting, and physical stamina for lifting up to 20lbs and long periods of standing.

Qualifications

• Ability to work independently in a fast-paced environment.
• Above average communication skills (oral and written).
• May be required to lift to 20lbs, stand for long periods, and perform physical tasks including bending, lifting and reaching.

Responsibilities

• Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives.
• Order, receive, and merchandise stock in accordance with company inventory control procedures, as required.
• Provide superior customer service to meet customer needs.
• Increase store sales by actively promoting featured products.
• Perform back shop and retail floor maintenance, keeping work area clean and presentable as per Company requirements.
• Prep Customer orders, as required.
• Process department shrink, as required.
• Participate in the training of junior staff.
• Other duties as required.

Skills

Customer service

Communication

Teamwork

Job description

Thrifty-Foods in Delta, BC is seeking a Grocery Clerk to deliver exceptional customer service and contribute to a positive shopping experience. You will handle stock, promotions, and basic back-room duties while maintaining a clean, organized store and assisting customers with needs.

The role requires strong communication skills, the ability to work independently in a fast-paced setting, and physical stamina for lifting up to 20lbs and long periods of standing.