Customer Experience Cashier & Service Desk Pro

Thrifty-Foods; Delta; On-site; CAD 21,000 - 28,000; Full time

Job summary

Thrifty-Foods in Delta, BC is seeking a friendly cashier to provide excellent service, process transactions accurately, and help create a positive shopping experience for customers. You will be the first point of contact, ensuring every customer leaves satisfied with a smooth checkout experience.

As a frontline team member, you will handle cash, follow store procedures for lotteries, refunds, bottle returns, and inquiries, maintain front-end merchandise, assist in training junior staff, and

Qualifications

• Basic numeracy skills
• Ability to work independently in a fast-paced environment

Responsibilities

• Provide excellent customer service processing transactions to meet customer needs
• Maintain an accurate cash drawer following company policies and procedures
• Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
• Maintain Front End Department merchandise
• Participate in the training of junior staff
• Adhere to, and implement all applicable company standards
• Support additional departments and functions with other duties as required

Skills

Customer service

Cash handling

Retail operations

Team training

Job description

Thrifty-Foods in Delta, BC is seeking a friendly cashier to provide excellent service, process transactions accurately, and help create a positive shopping experience for customers. You will be the first point of contact, ensuring every customer leaves satisfied with a smooth checkout experience.

As a frontline team member, you will handle cash, follow store procedures for lotteries, refunds, bottle returns, and inquiries, maintain front-end merchandise, assist in training junior staff, and