Greeter / Counter Desk Attendant

Bowlero Corporation; City of Spruce Grove; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Greeter/Counter Desk Attendant at an exciting entertainment venue! This role is perfect for those who thrive in vibrant environments and enjoy providing excellent customer service. You'll be the first point of contact for guests, ensuring a welcoming atmosphere while managing waitlists and assisting with bowling instructions. Enjoy perks like free bowling and discounts on food and beverages. If you're ready to make your mark in the entertainment industry and create memorable experiences for guests, this is the opportunity for you!

Benefits

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Must be friendly and inviting to guests both in person and over the phone.
• Experience in hospitality or customer service is a plus.

Responsibilities

• Manage the waitlist and assign lanes and equipment to guests.
• Ring sales at the counter and follow cash control procedures.
• Assist guests with basic bowling instructions.

Skills

Customer Service

Telephone Etiquette

Basic Bowling Instruction

Education

High School Diploma or Equivalent

Tools

POS System

Central Panel

Computers

Public Address System

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/DESK ATTENDANT’S DAY-TO-DAY

1. Be friendly and inviting to our guests in person and over the phone
2. Manage the waitlist
3. Track availability and assign lanes, shoes & other equipment
4. Prepare for leagues
5. Ring sales at the counter and follow our cash control procedures
6. Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
7. Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
8. Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

1. HS Diploma or equivalent restaurant/hospitality experience (Optional)
2. Proven success in school/previous job experience
3. Excellent telephone etiquette
4. Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

1. Free Bowling!
2. $1 Arcade Play
3. 20% off Events
4. 50% off Food & Beverages

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit luckystrikeent.com.

The approximate pay range for this position is $18.67 - $19.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here.