Greeter

Bass Pro Shops; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading outdoor retail company is seeking a Greeter to provide exceptional customer service at the store entrance. This position is responsible for welcoming guests, assisting with information, and promoting special events. Ideal candidates are friendly, have strong communication skills, and a positive attitude, ensuring that every customer feels appreciated and valued.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Minimum Degree Required: High School Diploma or Equivalent
• Experience in a customer service environment
• Excellent verbal and written communication skills

Responsibilities

• Greets all customers as they enter the store in a friendly manner
• Promotes programs including in-store pickup and events
• Maintains clean and safe entryway for customers

Skills

Excellent organization skills

Customer service experience

Excellent verbal communication skills

Attention to details

Self-motivation

Education

High School Diploma or Equivalent

Job description

time left to apply End Date: July 14, 2025 (21 days left to apply)

job requisition id R228920

POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.

ESSENTIAL FUNCTIONS:

Greets all customers as they enter the store in a friendly and outgoing manner.

Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.

Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.

Checks in all customers’ merchandise for return.

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.

Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions. Additionally, will provide customers with promotional materials to support special events.

Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.

Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.

ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High School Diploma or Equivalent

KNOWLEDGE, SKILLS, AND ABILITY:

Excellent organization skills and attention to details.

Experience in a customer service environment.

Excellent verbal and written communication skills.

Adaptability to new processes and procedures.

Excellent self-motivation and initiative while unsupervised.

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Regularly walks and stands

Occasionally performs computer work and lifts up to 50 pounds

Seldom to never sits

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers.

Occasionally work in low or high temperatures

Occasionally work in outdoor elements such as precipitation and wind.

Occasionally work in noisy environments

Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon re quest during the assessment and selection process.

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Competitive wages
• Unlimited career advancement opportunities

POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.

ESSENTIAL FUNCTIONS:

• Greets all customers as they enter the store in a friendly and outgoing manner.

• Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.

• Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.

• Checks in all customers’ merchandise for return.

• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.

• Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions. Additionally, will provide customers with promotional materials to support special events.

• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.

• Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent

KNOWLEDGE, SKILLS, AND ABILITY:

• Excellent organization skills and attention to details.

• Experience in a customer service environment.

• Excellent verbal and written communication skills.

• Adaptability to new processes and procedures.

• Excellent self-motivation and initiative while unsupervised.

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Regularly walks and stands

• Occasionally performs computer work and lifts up to 50 pounds

• Seldom to never sits

• Constantly communicate with others to exchange information

• Constantly repeat motions that may include the wrists, hands and/or fingers.

• Occasionally work in low or high temperatures

• Occasionally work in outdoor elements such as precipitation and wind.

• Occasionally work in noisy environments

• Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon re quest during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Fun work environment

• Competitive wages

• Excellent benefits

• Unlimited career advancement opportunities

• Bass Pro Cares Fund

Cabela's

About Us

About Bass Pro Shops
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor e quipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” e xperience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group , offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge , America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best E mployers.”