Graduate Programs Operations Coordinator (1-Year)

WESTERN UNIVERSITY; London; On-site; CAD 64,000 - 91,000; Full time

Job summary

Western University in London, Ontario is seeking a Coordinator, Graduate Programs to manage day-to-day operations of the Graduate Programs Office within the Faculty of Education. You will ensure high-quality academic and administrative services supporting graduate students, faculty, and leaders across all programs.

The role requires an undergraduate degree, at least five years in graduate education administration, and strong knowledge of policies and workflow improvements.

Qualifications

• Undergraduate degree in Business Administration, Education, Public Administration, or related field.
• 5 years experience in graduate education administration or related post-secondary environment.
• 5 years experience interpreting policies, procedures, and regulations.
• Experience supervising staff and projects preferred.

Responsibilities

• Coordinate day-to-day operations of the Graduate Programs Office.
• Provide operational leadership to Graduate Affairs Assistants.
• Develop standardized processes and documentation.
• Support program design and new initiatives to improve service delivery.

Skills

Policy interpretation

Operational coordination

Staff leadership

Communication skills

Education

Undergraduate degree (BA/BS or equiv)

Tools

PeopleSoft

Salesforce

Brightspace

Microsoft Office

Job description

Western University in London, Ontario is seeking a Coordinator, Graduate Programs to manage day-to-day operations of the Graduate Programs Office within the Faculty of Education. You will ensure high-quality academic and administrative services supporting graduate students, faculty, and leaders across all programs.

The role requires an undergraduate degree, at least five years in graduate education administration, and strong knowledge of policies and workflow improvements.