GovTech Software Implementation Specialist

CATALIS; Edmonton; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Full health & dental benefits

Paid vacation

Udemy course access

Office amenities

Job summary

Catalis, an Edmonton-based government SaaS and payments provider, is seeking a proactive Software Implementation Specialist to configure, install, and support software solutions for municipal clients. You will work with Project Managers, Developers, QA Analysts, and Sales to deliver high-quality configurations and integrations that meet contractual requirements.

The role operates Monday–Friday, 8:00am–5:00pm MDT (or other time zone as agreed).

Qualifications

• Bachelor's degree or equivalent.
• 0-2 years of relevant work experience.
• Strong technical aptitude and analytical skills.
• Exposure to C#, .NET, REST APIs, JSON/XML.
• Basic understanding of relational databases and SQL.

Responsibilities

• Learn, configure, install, and support software systems and all necessary components.
• Assist with application configuration, system integrations, and API connectivity between Catalis solutions and third‑party systems.
• Collaborate with internal team members and clients to gather both business and technical requirements required to deliver software solutions that align with contractual requirements.
• Analyze technical issues, troubleshoot system behavior, and support issue resolution during implementations.
• Contribute to data migration, validation, and testing activities utilizing SQL queries and database tools where needed.
• Create product, technical, and project documentation, including configuration specifications and implementation guides.
• Contribute to the development of project plan milestones for each client, detailing implementation, integration, and testing activities.
• Communicate with aligned Catalis Project Manager(s), Business Analysts, and development teams throughout the implementation process to collaborate on solution design and issue resolution.
• Support configuration and deployment of solutions built on Microsoft .NET technologies.
• Contribute value through high-quality solution implementation to create referenceable clients coming out of the implementation process.

Skills

C#

.NET

REST APIs

SQL

Analytical thinking

Documentation

Communication

Independent work

Education

Bachelor's degree or equivalent

Tools

Visual Studio

Azure DevOps

Git

Jira

Smartsheet

Job description

Catalis, an Edmonton-based government SaaS and payments provider, is seeking a proactive Software Implementation Specialist to configure, install, and support software solutions for municipal clients. You will work with Project Managers, Developers, QA Analysts, and Sales to deliver high-quality configurations and integrations that meet contractual requirements.

The role operates Monday–Friday, 8:00am–5:00pm MDT (or other time zone as agreed).