Governance & Reporting Manager – Technology Risk and Controls

Aviva; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Governance & Reporting Manager in Technology Risk and Controls. This pivotal role involves leading a dedicated team to enhance risk management practices and foster a strong risk culture. You will oversee governance and reporting for the local CIO's office, manage workforce planning, and drive process improvements. With a focus on collaboration and mentorship, you'll play a key role in supporting leadership activities and preparing essential risk papers. Embrace the opportunity to make a significant impact in a dynamic environment that values diversity, wellness, and professional growth.

Benefits

Competitive rewards package

Generous vacation policy

Diversity and inclusion programs

Wellness initiatives

Flexible work model

Qualifications

• 3-5 years of risk and control experience, preferably in technology.
• Strong analytical, project management, and leadership skills.

Responsibilities

• Lead governance and reporting for the Office of the local CIO.
• Manage workforce planning for the risk and control team.
• Drive training and development initiatives for the team.

Skills

Risk Management

Leadership

Analytical Skills

Project Management

Communication

Problem-Solving

Data Analysis

Strategic Thinking

Education

Bachelor's degree in Computer Science

College Diploma in Insurance

Tools

GRC Risk Management Tools

Job description

Governance & Reporting Manager – Technology Risk and Controls

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are seeking a positive and forward-thinking Risk and Governance Manager to join the Technology Strategic Initiatives and Risk team. The ideal candidate will possess outstanding collaboration and interpersonal skills, along with strong communication and expertise in risk management.

This role reports directly to the Head of Technology Strategic Initiatives and Risk and is a key position within IT’s first-line risk and control team, vital for fostering a strong risk culture across the department.

The position supports the Tech Strategic Initiatives and Risk Lead in managing daily operations of the first-line risk and control team, including direct leadership of 5-6 employees, 2-3 contractors, and oversight of consulting support. The team covers financial control assessments, reporting, MI, and risk generalists supporting broader initiatives.

What you'll do

• Lead governance and reporting for the Office of the local CIO, including financial control testing supporting external audits and overall IT risk and control reporting.
• Manage workforce planning for the risk and control team, including BAU activities, reporting, engagement models, and process improvements.
• Oversee financial control assessments supporting external auditors.
• Produce MI and reports supporting the IT Senior Leadership team.
• Prepare for and support the IT Risk and Control meetings chaired by the Tech Strategic Initiatives and Risk Lead, attended by the CIO.
• Develop operational and workforce planning MI to support leadership activities.
• Lead process improvement projects within the team.
• Prepare risk papers for management committees and the Board.
• Drive training, development, and continuous improvement initiatives for the team.
• Lead small to medium projects on process reengineering.
• Ensure personal development objectives are met and maintain a personal development plan.
• Provide leadership, support, and mentorship to 4-5 team members to achieve high performance.

What you'll bring

• Bachelor's degree or equivalent in Computer Science, Engineering, or related field; insurance industry experience is a plus.
• College Diploma or equivalent work experience in insurance.
• 3-5 years of risk and control experience, preferably within technology or Cyber domains.
• Excellent communication skills and ability to build effective relationships.
• Strong analytical, project management, leadership, and mentoring skills.
• Knowledge of P&C insurance.
• Self-motivated with quick learning ability.
• Problem-solving skills and data analysis capabilities.
• Strategic thinking and experience with GRC risk management tools.

What you’ll get

• Competitive rewards package including base salary, bonus, retirement plans, share plans, health benefits, wellness, and volunteer programs.
• Generous vacation policy with options to purchase additional days.
• Programs promoting diversity and inclusion.
• Wellness initiatives supporting physical and mental health.
• Hybrid flexible work model.

Note: AI tools may be used in recruitment. This is a new position, posted internally and externally.

Aviva Canada provides accommodations for employees with disabilities. Please contact your Talent Acquisition Partner if you require accommodations during your employment.

About the company

We protect 33 million customers from life's uncertainties. As a unique composite insurer, we offer life, general, and health insurance, along with asset management. Our focus is on customer-centric solutions, creating a sustainable future for our customers, employees, and communities.