Golf Course Office Manager

Accor Hotels; Banff; On-site; CAD 52,000 - 55,000; Full time

Job summary

An established industry player seeks a Golf Course Office Manager to lead the Golf Operation at a stunning alpine resort. This role is perfect for a detail-oriented individual with strong organizational and communication skills, who thrives in a dynamic environment. You will manage accounting procedures, oversee golf retail operations, and train staff on essential systems. The position offers a competitive salary, comprehensive benefits, and unique perks, including subsidized accommodation and employee travel discounts. Join a passionate team dedicated to providing exceptional guest experiences in a breathtaking setting.

Benefits

Subsidized staff accommodation

Complimentary meal per shift

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Mountain Explorer Travel Program

Discounts on Food & Beverage

Fitness Centre access

Spa access

Golf Course discounts

Qualifications

• Highly organized with the ability to manage multiple priorities.
• Attention to detail is paramount for success.
• Previous supervisory and administrative experience is an asset.

Responsibilities

• Implement and manage accounting procedures for the Golf Operation.
• Serve as the lead trainer on golf-related systems and ensure accurate usage.
• Oversee golf retail inventory and manage memberships and gift certificates.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Flexibility

Advanced Excel Knowledge

Education

Supervisory Experience

Administrative Experience

Tools

Concept

GolfEMS

POS Systems

Job description

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

The Golf Course Office Manager will be responsible for providing leadership support to the Golf Operation through Accounting, Business Management and Key System overview and training. The successful candidate will have strong communication and organizational skills and is comfortable making quick and creative decisions, and exceeding guest expectations while demonstrating a high level of responsibility for their own actions.

Competitive Salary: $52,000 - $55,000 gross annually, based on previous experience & education

Job Duties Include:

• Implement and manage accounting procedures, including A/R, A/P, revenue reporting, inventory control, and financial SOPs in collaboration with the Director of Golf and FBSH Accounting.
• Serve as the expert and lead trainer on golf-related systems (Concept, GolfEMS, POS, booking engines), ensuring accurate usage, troubleshooting, and ongoing staff training.
• Oversee golf retail inventory, reconciliation, and reporting; manage memberships, gift certificates, lesson payouts, and other key liability accounts.
• Maintain audit standards through daily reconciliation, tracking of rounds, voids, discounts, and complimentary play; ensure reporting accuracy for all programs and activations.
• Represent Golf on hotel committees and act as the primary contact for Accounting and IT, while supporting day-to-day operations, colleague training, and departmental leadership.

Qualifications

Your Skills & Qualifications:

• Highly organized with the ability to manage multiple priorities under time constraints is key to the success of this individual.
• Attention to detail is paramount.
• Flexible and able to embrace and respond to change effectively.
• Computer literate, with advanced Excel knowledge.
• Previous supervisory experience is considered an asset
• Previous administrative experience is considered an asset
• Knowledge / previous use of Concept and GolfEMS is considered an asset.

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visitwww.banffspringsjobs.comto learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:[e-mail]