GoldCare Systems Administrator & Workflow Optimizer

Ahria Consulting; London; Hybrid; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

RRSP with employer matching

Employee Assistance Program

Hybrid work environment

Meaningful work

Job summary

Ahria Consulting partnered with Dale Brain Injury Services to recruit a collaborative GoldCare Administrator who will optimize workflows, reporting, scheduling, documentation, and service delivery across staff and clients in Southwestern Ontario.

Reporting to the Director of HR & Information Systems, you’ll serve as the primary resource for GoldCare administration, training, reporting, user support, and ongoing system improvement to enhance client records, scheduling, and operational

Qualifications

• Experience in community healthcare or human services environments.
• Experience administering electronic client records, scheduling, or workforce management systems.
• Ability to train and support users with varied technical levels.

Responsibilities

• Administer and optimize GoldCare to support client records, scheduling, reporting, and operations.
• Provide training, guidance, and troubleshooting support to employees across the organization.
• Develop reports to support data-informed decision making.
• Collaborate with leaders, frontline staff, and vendors to improve workflows.
• Support information management, privacy, security, and compliance initiatives.

Skills

Business analysis

Process improvement

Communication

Relationship-building

Problem-solving

Education

Health Informatics

Health Information Management

Health Administration

Information Systems

Business Analysis

Human Services

Social Services

Rehabilitation Sciences

Community Healthcare Administration

Tools

GoldCare

Procura

AlayaCare

Job description

Ahria Consulting partnered with Dale Brain Injury Services to recruit a collaborative GoldCare Administrator who will optimize workflows, reporting, scheduling, documentation, and service delivery across staff and clients in Southwestern Ontario.

Reporting to the Director of HR & Information Systems, you’ll serve as the primary resource for GoldCare administration, training, reporting, user support, and ongoing system improvement to enhance client records, scheduling, and operational