Global Therapist: Integrated Critical Incident Response (ICIR)

Spring Health; Brandon; Remote; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible scheduling

Work from anywhere

No administrative duties

Job summary

A leading mental health service provider in Canada seeks a Global Therapist for Integrated Critical Incident Response. You will provide counseling, utilizing evidence-based modalities, to clients requiring mental health support. The role includes the flexibility of scheduling and working both in-person and remotely. Ideal candidates will have a minimum of 3 years of experience, the ability to work independently, and a commitment to quality clinical care. Join us in revolutionizing mental health care for everyone.

Qualifications

• Qualified to practice counseling in Canada without supervision.
• Active professional liability insurance.
• Minimum 3 years of experience in mental health.
• Experience with evidence-based modalities like CBT and DBT.
• Comfortable providing therapy in a dedicated office or via telehealth.

Responsibilities

• Provide counseling to clients under various health plans.
• Maintain a schedule and complete session documentation promptly.
• Collaborate with support teams when needed.
• Offer Integrated Critical Incident Response (ICIR) support.

Skills

Counseling

Cultural competence

Technology proficiency

Crisis intervention

Evidence-based treatment

Education

Qualification to practice counseling in Canada

Job description

Global Therapist: Integrated Critical Incident Response (ICIR)

Location: Brandon, Manitoba, Canada

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best‑in‑class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

What You’ll Do

• Provide counseling to clients with benefits ranging from short‑term goal‑focused EAP, to employer health plans allowing many sessions as medically necessary.
• Treat adults who have completed brief, evidence‑based online screenings identifying their symptoms and areas of concern.
• Preferably, also be open to treating additional populations such as children, adolescents, couples, or families.
• Maintain a calendar displaying your availability and complete session documentation in a timely manner within our scheduling system.
• Use evidence‑based treatment modalities and interventions that are tailored to your client’s needs.
• Collaborate with our dedicated provider support team, our licensed clinical care navigation team, and our administrative care support team whenever you need assistance.
• Provide culturally competent and empathetic care, upholding our values of diversity and inclusion for all races, ethnicities, and genders.
• Integrated Critical Incident Response (ICIR)
• Integrated Critical Incident Response (ICIR) is a specialized service you can offer through Spring Health. It involves providing timely support to employees at organizations that are navigating workplace‑related crises at both the macro level (natural disasters, civil unrest, etc.) and micro level (workforce reductions, death of a co‑worker, etc.).
• Employers might request your support for in‑person or virtual group sessions, or 1:1 check‑ins. This can include:
• Group Support: Typically a 1‑hour debriefing session with additional resources and follow‑up care available through Spring Health.
• 1:1 Support: 15‑minute check‑ins with the goal of normalizing the employee’s experience and connecting them to Spring Health for follow‑up care if it’s appropriate.

Who You Are

• You are qualified to practice counseling (Psychologist, Masters level counselor, etc.) in Canada. We are not able to accept applications from anyone requiring licensed supervision.
• You maintain active professional liability insurance at market rates in your approved jurisdiction (country of licensure).
• Minimum 3 years of total experience within mental health.
• Have a dedicated office space in which to provide in‑person therapy if you choose to provide those services.
• You’re comfortable with technology and are telehealth competent.
• You have training and experience in evidence‑based modalities of care such as CBT, DBT, EMDR, ACT, CPT.
• You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks.
• You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges.
• You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators.
• Integrated Critical Incident Response (ICIR)
• Previous experience delivering CIR services is preferred.
• You must be willing to travel up to one hour from your home to customer locations for delivery of in‑person CIR services.

Benefits of working with Spring Health

• You’ll set your own schedule to fit your professional and personal needs.
• Work from anywhere, as long as you have a confidential, private location with stable internet.
• No need to spend time marketing your practice, checking insurance eligibility, collecting fees, or submitting claims— we take care of the administrative work so that you can focus on clinical care.
• Grow your ability to provide effective care through feedback from evidence‑based measures that help you identify what is working with your clients.
• Join a dynamic community where you will be supported, your work appreciated, and you’ll have the opportunity to help us shape the future of mental health care!

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly‑qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

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Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.