Global IT & SaaS Support Engineer

Sensor Tower; Toronto; Presencial; CAD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Sensor Tower is seeking a Business Technology Support Engineer to manage day-to-day IT tools and facilities for our global staff. You will ensure reliable systems, SaaS licensing, and responsive IT service across the company.

We value service orientation and a proactive mindset in a modern SaaS environment, collaborating with technical leaders to maintain secure, compliant operations.

Formación

• Experience with corporate IT policies and SOC II controls.
• Vendor management or review experience.
• Asset inventory and IT equipment provisioning.
• Maintenance of SaaS applications and licenses.
• Collaboration with technical leaders on security controls.
• User training and hands-on IT support.

Responsabilidades

• Develop and interpret IT policies, procedures, and SOC II controls.
• Review new vendors and drive process improvements.
• Purchase and coordinate IT equipment and maintain asset inventory.
• Maintain SaaS applications and licensing.
• Collaborate with technical leaders to ensure secure systems.
• Train users on IT systems and provide support.
• Assist with employee provisioning and deprovisioning.

Conocimientos

MacOS & Windows

Scripting languages

Communication skills

Organizational skills

IT support

Herramientas

GSuite

Cloud automation

MDM

Descripción del empleo

Sensor Tower is seeking a Business Technology Support Engineer to manage day-to-day IT tools and facilities for our global staff. You will ensure reliable systems, SaaS licensing, and responsive IT service across the company.

We value service orientation and a proactive mindset in a modern SaaS environment, collaborating with technical leaders to maintain secure, compliant operations.